Neuroscience Specialist - Allentown, PA

Otsuka Pharmaceutical Co., Ltd. • Allentown, PA

1d • $107,362 - $166,750 • Hybrid

About The Position

Otsuka America Pharmaceutical Inc. is a global healthcare company dedicated to creating new products for better health worldwide. The Neuroscience Specialist role is part of an evolved customer engagement model where the specialist engages healthcare providers (HCPs) using various tools, offering expertise on products and their approved conditions. This role aims to enhance patient, caregiver, and HCP experiences by focusing on local care delivery and improving patient care. The Neuroscience Specialist will report to the Area Business Lead and collaborate with Medical, Market Access, and Patient Support teams. This individual will be the primary contact for HCP customers, possessing broad expertise to address complex on-label information based on approved content.

Requirements

• 2+ years of pharmaceutical or medical device sales experience; less experience considered for employees who successfully complete the Otsuka ReadyNow program
• 3+ years of business-to-business (B2B) or equivalent outside sales experience, in regulated, clinical, or customer engagement experience
• 2+ years of Clinical healthcare experience (e.g., Nurse Practitioner, Physician Assistant, RN, or similar) with demonstrated patient-facing, medical education, or therapy-focused responsibilities
• Demonstrated ability to communicate complex clinical information, influence stakeholders, and translate scientific data into clear, practical value propositions.
• Demonstrates a strong commitment to ethical business practices, an understanding of regulatory standards, and the ability to execute business activities in compliance with Company policies and guidance.
• Ability to assimilate and communicate complex clinical and product information.
• Must reside within a commutable distance of 50 miles from the primary city in the sales territory.

Responsibilities

• Personally engage customers through various virtual or digital tools.
• Direct customers to other colleagues, such as Customer Service Specialists (CSS), as needed.
• Ensure customer requests are met and solicit feedback on the quality of engagement.
• Facilitate speaker programs to share knowledge and insights.
• Organize local provider groups for discussions on experiences and outcomes with local/regional leaders.
• Elevate opportunities and feedback to the Area Business Lead, including local market insights.
• Collaborate compliantly with the ecosystem team to adjust targeting and call point plans.
• Action on insights collected from customer-facing roles to inform local strategy and business goals.
• Conduct proactive outreach to HCPs on topics such as product access, on-label information, and established patient care guidance.
• Engage customers through various virtual or digital tools and direct them to other colleagues (e.g., CSS) as needed.
• Facilitate speaker programs and organize local provider groups for discussions on experiences and outcomes with local/regional leaders.
• Elevate opportunities and feedback to the Area Business Lead, including local market insights to inform local strategy and business goals.

Benefits

• Comprehensive medical, dental, vision, prescription drug coverage
• Company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance
• Tuition reimbursement
• Student loan assistance
• A generous 401(k) match
• Flexible time off
• Paid holidays
• Paid leave programs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed