Neurology Technician/Medical Assistant (MA)

National Jewish HealthDenver, CO
Onsite

About The Position

This position promotes efficient, high quality clinical practice by providing guidance through collaborating with the team to manage patient flow and communication. The Neurology Technician will prepare patients for procedures, use specialized equipment to perform neurophysiologic studies, collect data, and prepare preliminary testing reports under general physician supervision while following established policies and procedures. This position delivers safe and appropriate patient care within the scope of practice and established policies and procedures, under the direct clinical support and supervision of a licensed professional.

Requirements

  • High school diploma/GED required.
  • One year of experience as a Medical Assistant, LPN, Neurodiagnostic Technician, or other allied health role required.
  • CPR/BLS required.

Nice To Haves

  • Completion and successful graduation from an accredited Medical Assistant program, Licensed Practical Nurse (LPN), Neurodiagnostic Technology, or other allied health program preferred.
  • Additional training in EMG and/or Autonomic Testing preferred.
  • Electromyography (EMG) and / or autonomic testing experience preferred.

Responsibilities

  • Prepares procedure rooms for patients and ensures equipment is in working order and appropriately troubleshoots issues.
  • Prepares patients for testing by explaining the nerve conduction studies (NCS) and autonomic testing procedures, assuring patients understand what to expect, and explaining why the testing has been ordered.
  • Measures electrical activity in peripheral nerves, using appropriate electromyograph instruments, for use by physician in diagnosing neuromuscular disorders.
  • Accurately obtains common NCSs; distinguishes between normal and abnormal results; describes all abnormal clinical manifestations observed during the test; and recognizes physiological and non-physiological artifacts and takes appropriate steps to eliminate.
  • Measures heart rate and blood pressure in real time while patients are exposed to a variety of stimuli such as deep breathing and head-up tilt.
  • Coaches patients through proper breathing techniques to ensure good data is collected during exam.
  • Recognizes artifacts in data and takes appropriate steps to eliminate.
  • Performs quantitative sudomotor axon reflex testing (QSART) to assess for autonomic nerve disorders.
  • Organizes testing data into preliminary reports for review by a licensed clinical professional.
  • Provides and documents appropriate education to patients/families utilizing effective teaching skills, scripted teaches and the National Jewish supportive materials as directed by a licensed clinical professional.
  • Implements plan for each clinic ahead of time to identify and anticipate potential clinic flow problems; monitors master schedule; resolves unexpected patient flow issues.
  • Conducts inventory to ensure the necessary supplies are on hand and restocks exam rooms on a daily basis.
  • May collect and correctly label lab specimens utilizing the correct collection procedure from patients.
  • May prepare specimens for analysis by centrifugation, separating specimens from red cells and other techniques required for distribution of the sample to the appropriate area.
  • May assist the physician in the performance of more complex specialized procedures as needed.
  • Assists with preparing patients for examination and may obtain patient medical history by accurately taking vital signs (temperature, pulse, respirations, blood pressure, height and weight) and documents the results in appropriate systems and/or EMR.
  • May review medication list.
  • May perform spirometry and/or other pre-appointment testing and documents the results appropriately.
  • Responsible for administrative function to support clinic: manual billing, error correction, data entry, photocopying, prior authorizations, answering unit/clinic phone, taking phone messages, faxing and obtaining records.
  • Coordinates telephone communication with patients, families, referring providers and other members of the health team; utilize follow-up system to assure care follow up and coordination is accomplished; tasking by utilizing scripted call backs relaying messages from the clinical licensed professional.
  • Performs clinical skills as guided by competency validation.

Benefits

  • Comprehensive Medical Coverage: Multiple Cigna health plans for Colorado, regional office and remote employees.
  • Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) available to pair with some plans.
  • Paid Time Off: Generous PTO accruals to use for vacation and sick days, and six paid holidays, all compliant with Colorado state sick leave regulations.
  • Dental & Vision Plans: Coverage effective the first of the month after hire.
  • Retirement Savings: 403(b) plan with employer contributions after two years.
  • Wellness Incentives: Earn up to $200 annually for preventive health activities.
  • Tuition Reimbursement: Up to $5,250 annually for full-time and part-time employees.
  • Child Care Assistance: Childcare Flex Spending Account (FSA) with annual employer contribution.
  • Loan Forgiveness: Public Service Loan Forgiveness (PSLF) eligible employer.
  • Disability & Life Insurance: Employer-paid plans and optional buy-up choices.
  • Voluntary Benefits: Full suite of coverage options such as Accident, Hospital Indemnity and Legal Plan
  • Exclusive Discounts: Savings on local services, insurance, and RTD bus passes.
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