Neurology - Medical Assistant - Full Time

Murfreesboro Medical Clinic & SurgiCenter•Murfreesboro, TN

2d•Onsite

About The Position

The job description and responsibilities are defined for Clinical Staff in the Neurology department at Murfreesboro Medical Clinic. The Medical Assistant must adhere to all policies and procedures of MMC and meet the needs of patient in a teamwork approach. This role provides nursing support for Neurology or clinic-wide, when requested.

Requirements

Excellent customer service skills
Strong skills in communicating effectively with co-workers, providers, and patients
Ability to conduct daily functions in an appropriate, professional, and compassionate manner
Ability to manage/prioritize multiple tasks in an efficient and timely manner
Teamwork attitude
Flexibility to respond to changing demands
Ability to react calmly and competently in stressful situations
Effectively utilize computer systems and programs that are necessary to complete daily tasks
Appropriate assessment and assistance techniques
Must be able to operate or have ability to be trained to operate related office equipment including but not limited to computer terminal, copier, fax, laser printer, and telephone system.
Completion of Medical Assistant educational program or LPN License
Current CPR certification

Nice To Haves

Experience preferred but not required

Responsibilities

Represent MMC in a courteous and professional manner
Greet guests and incoming calls in a polite, prompt, and helpful manner
Be at your workstation on time and prepared to start the day
Read emails frequently as they are utilized for important messages and updates.
Be flexible when asked to stay past your scheduled work time (as needed) to accommodate the needs of patients
Provide prompt, efficient, and accurate patient service
Meet or exceed patient, doctor, and staff expectations through a cooperative, teamwork approach
Assist patients to rooms, perform proper intake, begin office note, and enter requested lab and x-ray orders in the EMR.
Promotes wellness by providing patient education materials, communicating physician advice/instructions and give injections.
Set up exam rooms; assist doctor/provider in office exams and procedures.
Performs laboratory tests (cultures/swabs) of minimal to moderate complexity, including completion of lab requisitions per computer and paper.
Enter/Scribe provider’s notes in electronic note as assigned.
Schedule procedure explaining the procedure and prep to patients if needed.
Triage calls for provider to include determining emergencies, identifying symptoms, using discretion for work in appointments and refilling routine prescriptions after reviewing medical chart transferring to PA/NP for topicals and injections.
Maintain quality monitoring logs; i.e.; refrigerator, lab test, immunizations, lab inventory and stocking of supplies.
Contact drug companies as directed for medication samples.
Administers injections: Subcutaneous, Intramuscular, Intradermal, and Intralesional.
Completes all required paperwork.
With instruction, perform other duties as required or assigned
Set up and equip procedure and exam rooms, assist the provider in procedures and prep to patients
Keep clinic and exam rooms clean and sanitized
Sterilize and clean equipment after use
Notify patients of test results as directed by providers and document all patient contact
Utilize the Electronic Medical Record for all patient interactions and communication
Be knowledgeable and adhere to OSHA guidelines and MMC policies and procedures
Help in other areas of the office if required such as, scheduling, check –in, check-out.
With instruction, perform other duties as required or assigned