Networking Team Manager

NCV HOLDCO LLC • Remote, US,

8d • $115,000 - $140,000 • Hybrid

About The Position

The Network Team Manager will lead and oversee a team responsible for designing, implementing, and maintaining our clients' network infrastructure. This role requires a blend of technical expertise, leadership skills, and a strategic approach to ensure optimal network performance, security, and scalability.

Requirements

• 7+ years of experience in IT infrastructure management, with at least 3 years in a management role.
• Strong technical knowledge of on-premises infrastructure, Microsoft 365, cloud platforms, and operating systems
• Proven experience in managing cloud migration projects
• Excellent understanding of IT service management principles and best practices
• Strong project management skills and experience with relevant methodologies (e.g., ITIL, Agile)
• Excellent communication, interpersonal, and client relationship management skills
• Relevant certifications

Responsibilities

• Develop and implement network strategies aligned with business objectives
• Design and oversee the implementation of complex network architectures
• Continuously evaluate and recommend improvements to network infrastructure
• Lead, mentor, and develop a team of network engineers and specialists
• Conduct regular performance evaluations and provide constructive feedback
• Identify skill gaps and implement training programs to enhance team capabilities
• Serve as the primary point of contact for high-profile client projects
• Build and maintain strong relationships with new clients during the project process
• Collaborate with account managers to ensure a smooth handoff post-deployment
• Address escalations and resolve complex issues during the project phase
• Oversee the planning and execution of all client projects
• Develop project timelines, resource allocation plans, and risk mitigation strategies
• Monitor project progress and ensure adherence to timelines and budgets
• Collaborate with other departments to coordinate resources and expertise as needed
• Monitor network performance and implement optimization strategies
• Troubleshoot complex network issues and implement effective solutions
• Establish and track key performance indicators (KPIs) for network operations
• Establish and track key performance indicators (KPIs) for the infrastructure team
• Implement data-driven decision-making processes to improve team efficiency and effectiveness
• Ensure timely delivery of projects and adherence to service level agreements (SLAs)
• Drive continuous improvement in team performance and client satisfaction
• Other duties as assigned

Benefits

• Competitive base salary plus performance-based incentives and commissions.
• Access to continuous training, career development, and opportunities for advancement within a rapidly growing company.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed