Networking and Audio Visual Cable Support Specialist

Link Solutions, Inc.Adelphi, MD
$54,000 - $91,000Onsite

About The Position

Link Solutions is seeking a Networking and Audio-Visual Cabling Support Specialist to join our team at Adelphi, MD. This role is non-remote and requires a U.S. Citizen with an active DoW Secret Clearance. The specialist will play a critical role in installing and maintaining data and audiovisual (AV) communications, including cabling and AV systems, enterprise network architecture, Layer 2/3 switching, routing protocols, and network security standards at the Army Research Laboratory. This position offers opportunities for career advancement and professional growth while supporting critical missions and operations within a dedicated team at an industry-leading organization.

Requirements

  • U.S. Citizen with an active DoW Secret Clearance.
  • BA/BS Degree or an AA in computer science or information technology with two (2+) additional years of experience.
  • IAT Level II Certification equivalent or higher per DoD 8570/DoD 8140 (CompTIA Security+ CE, CCNA Security, GICSP, GSEC, SSCP, etc.).
  • Ability to plan and implement large-scale network configurations and upgrades while minimizing downtime.
  • Familiarity with copper and fiber cabling standards, color codes, and cable testing procedures.
  • Experience supporting audiovisual systems (projectors, video conferencing, display setups).
  • Ability to interpret technical drawings, wiring diagrams, and floor plans.
  • Knowledge of network management and monitoring software tools.
  • Understanding of network communications in multi-protocol environments.
  • Proficiency with Microsoft Office products.

Nice To Haves

  • Five (5+) years of relevant experience working in an IT enterprise network or AV cabling infrastructure.
  • Information Technology Infrastructure Library (ITIL) v4 certification
  • Experience with incident management within the ServiceNow Information Technology Service Management (ITSM) platform.
  • Experience creating and modifying documentation for technical processes and procedures.
  • Experience working in a Department of Defense (DoD) environment.
  • A problem solver and troubleshooter who thrives in resolving complex problems.
  • Strong self-starter requiring minimal supervision.
  • Excellent communication skills (written and oral) and interpersonal skills.
  • Excellent organizational skills, attention to detail, and ability to prioritize and manage multiple tasks.

Responsibilities

  • Monitor and respond to hardware and software issues within the technical control facility.
  • Install, terminate, label, and test network and AV cabling, including fiber optic, Cat5e, and Cat6A cables.
  • Assist with the installation of terminals, audiovisual equipment, and associated hardware.
  • Conduct physical layer troubleshooting for connectivity issues and signal degradation.
  • Maintain cable management practices to ensure neat, organized, and secure cable runs.
  • Document cabling infrastructure changes, updates, and network maps.
  • Use tools for signal testing, certification, and fault detection.
  • Collaborate with IT and infrastructure teams to ensure optimal network and AV performance.
  • Support server/network hardware installation as needed.
  • Ensure compliance with BICSI, DoD, and ARL standards for physical layer infrastructure and security.

Benefits

  • paid holidays
  • paid time off
  • medical
  • dental
  • vision
  • company-paid long and short-term disability
  • life insurance
  • referral bonuses
  • relocation incentive program
  • certification reimbursement program
  • retirement
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