Network/Telecom Engineer

InnoSoulCharlotte, NC
Hybrid

About The Position

The Enterprise IT Senior Network Engineer engages in technical workgroups, resolves and makes decisions on complex and high-risk issues, performs research, analysis, design, creation, and implementation of infrastructure systems to meet current and future user requirements. This role is accountable for establishing cross team relationships and partnering with all business disciplines, other teams, outsourcing vendors, and external suppliers to allow the City of Raleigh to continue work with innovative and advanced systems for both the internal and external network infrastructure. The infrastructure includes Data Center, LAN/WAN (switches, routers), WLAN, optical network, load balancers, firewalls and the VoIP platform. The successful candidate must be a problem solver, self-starter, a team player and able to clearly communicate with other team members, management, user community and effectively work with external vendors and technology partners. Helps to secure operation, as well as participate in disaster recovery (DR) preparation to ensure reliable communications are in place.

Requirements

  • Expert in management of Layer-2 and Layer-3 and troubleshooting/tuning techniques of related protocols
  • Strong knowledge of routing protocols including OSPF, EIGRP, and BGP
  • Experience with IP traffic redistribution, route filtering, load-balancing, and VRF
  • Strong understanding of VMware and Virtualization technology
  • Strong understanding of Cisco UCS and converged infrastructure
  • Strong understanding of VLANs, Subnetting, and IP Provisioning
  • Experience with VPN setup and troubleshooting in an enterprise environment
  • Hands on experience with Cisco operating systems including IOS and Nx-OS
  • Hands on experience with Cisco ASA and/or Palo Alto, or experience with applications of network edge security in standards-based security appliances
  • Experience with Cisco Identity Services Engine
  • Strong teamwork and interpersonal skills
  • Ability to develop effective working relationships with all levels of personnel
  • Strong client-service orientation and focus

Nice To Haves

  • Experience with VoIP is highly desirable (concepts, their application and setup, troubleshooting)
  • Experience with MPLS is highly desirable (concepts, their application and setup, troubleshooting)
  • Experience with F5, NetScaler, or comparable load-balancing technologies is highly desirable
  • Knowledge of IT Infrastructure Library (ITIL) and IT Service Management (ITSM) methodologies – ITILv3 Certification is desirable
  • Knowledge of wireless services principles and understanding of controller-based Wi-Fi

Responsibilities

  • Resolves and makes decisions on complex and high-risk issues.
  • Performs research, analysis, design, creation, and implementation of infrastructure systems to meet current and future user requirements.
  • Establishes cross team relationships and partners with all business disciplines, other teams, outsourcing vendors, and external suppliers.
  • Works with innovative and advanced systems for both the internal and external network infrastructure.
  • Helps to secure operation.
  • Participates in disaster recovery (DR) preparation to ensure reliable communications are in place.
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