Network Technician II

Universities of Wisconsin • Oshkosh, WI

20d

About The Position

This position involves routine planning, installation, maintenance, inventory, programming, and recovery efforts for network cabling, hardware, and associated equipment to support data and telecommunication technologies. Future responsibilities may include telephone system administration, equipment quoting and purchasing, and card access systems. The role provides technical support for network fiber circuits, reports on network fiber, usage, and signal conduit routes, and analyzes/troubleshoots routine network cabling and hardware issues under direct supervision. It also involves reviewing and enhancing network maintenance, writing and updating network installation documentation, scheduling logistics, and installing, configuring, maintaining, replacing, and monitoring network components. Communication with customers regarding planned installations or emergency recovery is also a key responsibility.

Requirements

• 2 years of related experience
• Ability to lift and carry 50 pounds, climb ladders, interpret color codes, use power tools
• Ability to work independently and in a team environment
• Associate's Degree or 2 years of related experience

Nice To Haves

• Microsoft (Outlook, Word, Excel,Teams), Axis Communications software, Milestone XProtect Smart Client, Atlassian Jira Service Desk

Responsibilities

• Completes routine planning, installation, maintenance, inventory, programming and recovery efforts of network cabling, hardware, and associated equipment to maintain data and telecommunication technologies.
• Provides technical support for network fiber circuits
• Reports and documents network fiber, usage, and/or signal conduit routes
• Analyzes and troubleshoots routine network cabling, hardware issues, user requests, and reports utilizing established diagnostic resources under direct supervision
• Reviews and provides network maintenance enhancements
• Writes, reviews, and updates network installation documentation to meet specific operational requests
• Schedules logistics and secures resources for work order responses and specified institutional networking projects and updates to ensure adherence to timelines and quality expectations
• Installs, configures, maintains, replaces, and monitors routine network cabling, hardware, and system security components
• Communicates and coordinates with customers on planned installation or emergency recovery activities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree