Network Technician II

Texas A&M University System•Kingsville, TX

1d•Onsite

About The Position

The Network Technician II will assist with the day-to-day maintenance and support of the universities IT network. This position will help maintain the ticketing system and help resolve issues in a timely and professional manner. They will assist the network engineers as required on projects or tasks that require additional assistance.

Requirements

Associates degree in an applicable field or equivalent combination of education and experience.
One Year Related Experience.
Working knowledge of basic office applications.
Understanding of basic networking skills
Strong adaptability to change.
Excellent written and spoken communication.
Ability to multitask and work cooperatively with other teams/departments
Ability to move up to 40 lbs with assistance (network equipment).
Ability to work both indoors and outdoors, with possible elevated noise levels and heat.
This position is security sensitive
This position will require export-control authorization prior to starting employment.
This position requires compliance with state and federal laws/codes and Texas A&M University System/TAMU policies, regulations, rules and procedures
All tasks and job responsibilities must be performed safely without injury to self or others in compliance with System and University safety requirements
This position may require work beyond the normal office hours and/or work on weekends depending on the project or task

Responsibilities

Assist in the installation, termination, and routing of unshielded twisted pair (UTP) and fiber optic cabling in academic, administrative, and residential campus facilities.
Test, certify, and troubleshoot cabling systems using low-voltage testing tools and fiber light-source equipment to ensure compliance with industry and institutional standards.
Support the deployment and upgrade of LAN infrastructure, including switches, patch panels, and wireless access points.
Configure, monitor, and diagnose LAN equipment, ensuring consistent connectivity and performance across campus networks.
Maintain, repair, and replace legacy network infrastructure to support evolving campus technology needs.
Respond to service calls and coordinate tasks using the ticketing systems to ensure timely issue resolution.
Assist in maintaining reliable network services for classrooms, labs, offices, and residence halls through proactive monitoring and maintenance.
Maintain and update network documentation, including installation records, as-built diagrams, and network maps.
Track and update inventory of networking equipment, cabling materials, and tools, ensuring accurate records in asset management systems.
Assist in maintaining network databases with current configurations, circuit information, and equipment details.

Benefits

Medical $0 - $30 per month for Employee Only coverage after university contribution ($920 value). Up to 83% of premium covered by the university: Employee and Spouse Employee and Children Employee and Family coverage
Dental & Vision
Life Insurance, Accidental D&D, Long Term Disability, Flexible Spending Account and Day Care Spending Account
On-Campus Wellness Opportunities: TAMUK’s Wellness Program is designed to enrich lives through health and wellness programming that is meaningful and impactful.
Work Life Solutions: Counseling, Work Life Assistance, Financial Resources, and Legal Resources
Tuition Benefits: Employee Tuition Assistance Program Book scholarships
Public Service Loan Forgiveness
Retirement: Teacher Retirement System of Texas (TRS) or Optional Retirement Plan (ORP), dependent on position
Voluntary Tax Deferred Account/Deferred Compensation Plan
Employee Leave: 8+ hours of vacation per month
8 hours of sick leave per month
8 hours of paid Birthday leave
12-15 paid holidays per year