Network Support Engineer

Ampcus Inc.•Salt Lake City, UT

8d•Onsite

About The Position

Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team.

Requirements

Knowledge of BGP, EIGRP, MPLS, and OSPF protocols.
Experience with network traffic analysis using packet captures.
Experience troubleshooting Layer 3 private IP MPLS carrier networks through BGP peering.
Experience managing private BGP WAN topologies, including WAN CE routers, configurations, and QoS policies.
Experience troubleshooting routers, switches, firewalls, access points, load balancers, and proxies.
Proficiency with networking tools such as Splunk, HPNA, Forward Tool, Netdisco, Pulse, Synapse, Cyrus, and Aruba Mobility Master.
Experience with SNMP monitoring tools such as EMC SMARTS.
Knowledge of networking technologies, topologies, and protocols, including: TCP/IP BGP OSPF RIP SNMP Multicast VSS STP HSRP Carrier Circuits WAN Switching.

Responsibilities

Troubleshoot and configure network devices using protocols such as BGP, EIGRP, MPLS, and OSPF.
Perform network traffic discovery by analyzing packet captures and drive issues through to resolution.
Analyze and troubleshoot Layer 3 private IP MPLS carrier networks through BGP peering.
Troubleshoot and manage sophisticated private BGP WAN topologies, including WAN CE routers, configurations, and QoS policies, while ensuring network stability 24/7.
Troubleshoot network systems, including routers, switches, firewalls, access points, load balancers, and proxies.
Use networking tools such as Splunk, HPNA, Forward Tool, Netdisco, Pulse, Synapse, Cyrus, and Aruba Mobility Master to analyze logs, configurations, traffic utilization, and troubleshoot network-related issues.
Work with data center technicians to resolve hardware issues by troubleshooting or replacing faulty ports, cables, modules, and devices.
Perform live troubleshooting with different vendors to identify and resolve device-related issues.
Monitor alerts on TSN Workstation and create incident responses, coordinating with management teams to ensure proper ticket resolution.
Use SNMP monitoring tools such as EMC SMARTS.
Apply knowledge of networking technologies, topologies, and protocols, including: TCP/IP BGP OSPF RIP SNMP Multicast VSS STP HSRP Carrier Circuits WAN Switching.