Network Support Engineer

Sentinel•Downers Grove, IL

1d•Hybrid

About The Position

Sentinel Technologies is seeking a highly skilled Network Support Engineer with CCIE-level expertise in Routing and Switching. This is a high-impact, senior-level role requiring deep technical knowledge, strong customer engagement skills, and the ability to lead and mentor junior engineers. The ideal candidate will thrive in a fast-paced enterprise environment and play a key role in supporting and optimizing complex network infrastructures. This is a full-time remote role with occasional on-site support at the Downers Grove, Illinois office. Sentinel delivers solutions that can efficiently address a range of IT needs – from security, to communications, to systems & networks, to software applications, to cloud and managed services; all of which include our staffing solutions for our clients. Since 1982, Sentinel has grown from providing technology maintenance services to our current standing as one of the leading IT services and solutions provider in the US. We have aligned with many of today’s global technology leaders including Cisco, Dell, VMware and Microsoft. Sentinel services customers both nationally and internationally with primary support operating centers in Downers Grove (HQ), Chicago, and Springfield, IL; Phoenix, AZ.; Lansing, and Grand Rapids, MI; Milwaukee, WI; and Denver, CO. Our commitment to our employees is to create a work environment that encourages creativity, an entrepreneurial spirit, fosters growth through certification and hands-on training, and values a team-oriented culture with rewards based on impact!

Requirements

CCIE (Routing & Switching) certification or equivalent hands-on expertise
Experience in network engineering/support within enterprise environments
Strong knowledge of routing and switching protocols (BGP, OSPF, EIGRP, VLANs, STP, etc.)
Hands-on experience with firewalls, DNS, DHCP, and F5 load balancers
Proven ability to troubleshoot complex network issues in production environments
Experience mentoring or overseeing junior engineers
Excellent communication and customer-facing skills
Must have a car for travel between locations and transportation of equipment
A valid driver’s license and proof of vehicle insurance
Legally authorized to work in the US without sponsorship
Demonstrate a “can-do” attitude
Display our “ACE” factor – Attitude, Compassion, and Enthusiasm to deliver quality solutions with exceptional customer service