Network Supervisor

NNGE•Flagstaff, AZ

5d•Hybrid

About The Position

The Network Supervisor is responsible for configuring, monitoring, and troubleshooting network components to meet business requirements. This role involves optimizing network performance, managing hardware and software, and contributing to network planning and design. The supervisor will also be involved in documenting global enterprise networks, responding to network issues, and providing technical leadership. Continuous learning of new technologies and maintaining confidentiality are key aspects of this position.

Requirements

Bachelor’s Degree in Computer Science or related field
Three (3) years’ work experience in WAN design, deployment, maintenance, and support.
Valid driver’s license.
Must meet all knowledge, skills and abilities.
No felony, theft or stealing convictions.
Must be able to successfully pass a pre-employment drug/alcohol screen, background investigation, obtain and maintain gaming license.
Knowledge of types of Network Equipment.
Knowledge of design of WAN/LAN.
Knowledge of business English, proper spelling, grammar, and punctuation, and basic arithmetic.
Skill in operating various word-processing, spreadsheets, and database software programs in a Windows environment, specifically Word, Excel, Access and PowerPoint.
Skill in planning, organizing and coordinating information technologies and prioritizing work activities in accordance with established goals and objectives.
Project management skills.
Skill in analyzing problems, projecting consequences, identifying solutions, and implementing recommendations.
Skill in budget preparation and administration.
Skill in preparing, reviewing, and analyzing operational, technical and financial reports.
Ability to identify systems, operation, technical or applications problems and to initiate and recommend appropriate corrective actions.
Ability to communicate effectively, both verbally and in writing.
Ability to interact and maintain good working relationships with individuals of varying social and cultural backgrounds.
Ability to maintain confidentiality.
Ability to analyze situations and adopt appropriate courses of action.
Ability to establish and maintain professional relationships with co-workers at all levels.
Ability to work independently and meet strict time lines.
Ability to make solid decisions and exercise independent judgment.

Responsibilities

Configures local area network (LAN) and wide area network (WAN) components, including firewalls, routers, switches, and hubs to meet business requirements.
Monitors network performance and implements software patches and hardware changes to optimize performance and resolve deficiencies.
Provides in-depth technical troubleshooting and diagnosis of all network components. Identifies network related issues and correct deficiencies.
Coordinates hardware and software service providers in scheduling preventive maintenance, upgrades, and repairs, and maintains records of these activities.
May provide back up to 24x7 network Operations team.
Contributes to physical and logical voice and data network planning and design. Identifies resources to address performance, reliability, and security requirements.
Promotes design standardization to facilitate maintenance and troubleshooting.
Develops, designs, analyzes, enhances and documents global enterprise network with both carrier end enterprise class requirements.
Installs and maintains network operating and diagnostic hardware and software.
Maintains inventory of deployed and spare hardware.
Responds to trouble calls regarding network outages and performance degradation.
Formulates problem resolution strategies using Open System Interconnection (OSI) networking framework.
Provides problem resolution guidance to remote Infrastructure Support personnel as required.
Provides technical leadership and direction as a primary technical resource on internet protocol router network technologies.
Analyzes network design and traffic flows for network optimization and consolidation opportunities to forecast network capacity requirements.
Conducts testing of network design and failover.
Makes recommendations for improvements as required.
Keeps abreast of new technologies and principles by conducting research, attending seminars, educational workshops, classes and conferences; reviewing professional publications; establishing networks; participating in professional societies; conferring with representatives of contracting agencies and related organizations.
Maintains confidentiality of all privileged information.
Performs other duties as required.