Network Sr Receptionist

Compass Group•Village of Port Chester, NY

5d•$28 - $30•Hybrid

About The Position

Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and employee services, meeting and event planning and conference center management. Distinct from recruitment agencies, we do not engage in temporary contracts. Our commitment is to foster long-term career development, allowing ambassadors to enjoy the comprehensive benefits of working directly with us. Rapport invests in all of its ambassadors, allowing them to attain their career aspirations. It starts with a warm welcome to our business, followed by an individual training and development program. You’ll be encouraged to become the very best you can be throughout your career here, and will be provided with the skills to step into your next big role. Becoming a Rapport ambassador means becoming part of a global community, collaborating with diverse talents, sharing ideas, and experiencing a workplace culture that extends beyond local boundaries. Your journey with us is more than just a job: it’s a meaningful career. As a On-Call Network Team Associate with the Rapport Network Team, you will serve as a key ambassador of the Rapport brand, providing high-level guest services and front-of-house support across multiple client sites throughout New York City. This mobile role requires flexibility, adaptability, and a professional demeanor as you travel to various locations to deliver seamless, on-site coverage based on operational needs. You will often be the first point of contact for clients, guests, recruits, and employees-creating a warm and welcoming environment while ensuring a secure and professional experience. Responsibilities may include reception services, guest escorting, switchboard operation, and administrative support. This role requires a high level of discretion, attention to detail, and the ability to maintain service excellence in fast-paced and varied environments.

Requirements

High-level guest services and front-of-house support across multiple client sites throughout New York City.
Flexibility, adaptability, and a professional demeanor.
Travel to various locations to deliver seamless, on-site coverage based on operational needs.
High level of discretion, attention to detail.
Ability to maintain service excellence in fast-paced and varied environments.

Responsibilities

Answers telephone calls and directs callers to appropriate associates.
Takes and retrieves messages.
Provides callers with general information, including company address, directions and other related information.
Greets and directs visitors in a friendly, professional manner.
Uses intercom/voicemail system to announce appointments and calls.
Receives, sorts and forwards incoming mail; coordinates the pickup and delivery of packages and mail.
Opens and closes visitor area.
Performs other duties as assigned.