Diego Garcia: Network Services Support Supervisor

KBR•San Antonio, TX

13h•Onsite

About The Position

The Network Services Support Supervisor is responsible, under general supervision, for the performance and outcomes of a specific discipline or subgroup within a function. The role provides direction and support to team members, leads achievement of functional goals, and contributes to functional strategy. It may also oversee global processes and procedures. At Naval Support Facility Diego Garcia, the position installs, operates, and maintains the ONE-NET network infrastructure, supporting the security and availability of classified and unclassified networks. The supervisor helps ensure network systems and customer services meet ONE-Net policies, Navy requirements, and mission needs.

Requirements

Must be a U.S. citizen.
Must hold an active DoD secret clearance or be able to obtain one before deployment, and maintain it for the duration of employment in this role.
Approximately 10 years of experience in relevant fields, including at least 2 years in a management role.
Experience in a data center environment, particularly network operations for voice and data, internet infrastructure, and security.
Bachelor’s degree from an accredited four-year college or university in computer science, information systems, engineering, or business.
Must pass overseas medical screening and maintain good health.
Valid driver’s license from country of origin.

Nice To Haves

IAT-2 certification: CISSP (or Associate), CISA, GSE, or SCNA.
IAT Level II certification, including CCNA Security, CySA+, GICSP, GSEC, Security+ CE, CND, or SSCP.

Responsibilities

Install, operate, and maintain ONE-NET infrastructure and ensure classified and unclassified networks remain secure and functional in accordance with the ONE-Net Concept of Operations.
Maintain an understanding of network missions, particularly DoD Local Area Networks.
Ensure servers, workstations, peripherals, communication devices, and software are operational and available for customer support.
Enforce ONE-Net security policies for assigned IT systems and networks.
Implement standard operating procedures for Information Assurance security measures in accordance with ONE-Net policies.
Manage password controls, set permissions, and perform security management tasks.
Coordinate maintenance call-outs with network and support technicians.
Create ONE-Net domain user accounts according to need-to-know criteria.
Monitor and respond to network monitoring tools, including oversight of servers, routers, and the external link between NCTS Diego Garcia and Ft. Buckner, Okinawa, Japan, as directed.
Ensure timely responses to trouble calls related to the ONE-NET domain and its workstations.
Collaborate with the Theater Network Operations and Security Center (TNOSC) to ensure ONE-NET servers and workstations are updated and patched according to current Navy policy, and maintain antivirus software and software licenses.
Direct software and hardware upgrades, including version upgrades, service packs, patches, and antivirus updates, as directed by the TNOSC or LNSC Director.
Perform other duties as assigned in line with contractual, functional, and mission requirements.