Network Services Manager

Peraton•Washington, DC

1d•$112,000 - $179,000

About The Position

Peraton is currently seeking skilled and qualified candidates for our Network Services Manager position. This position leads the Network Services organization supporting 12,000+ end users across 200+ sites. Serves as the primary technical and managerial lead for operating and modernizing enterprise network services that enable federal mission delivery. Oversees daily operations (LAN/WAN/SD-WAN, wireless, remote access, cloud interconnects), drives incident response and service continuity, and ensures compliance with federal standards (FISMA, TIC 3.0, Zero Trust, NIST SP 800-53, FedRAMP). Interfaces with senior federal leadership, manages integrated teams (federal, contractor, vendors), and delivers measurable outcomes against SLAs/KPIs.

Requirements

10+ years managing large-scale enterprise IT/network operations or projects; 5+ years leading network services/operations in a federal environment.
Bachelor’s degree in computer science, Information Technology, Electrical/Computer Engineering or related field.
U.S. Citizenship
Ability to obtain and maintain a Public Trust clearance.
Proven record of driving incidents to closure, enforcing operational standards, and delivering measurable service improvements.
Hands-on leadership of hybrid network architectures (data center + cloud), including SD-WAN, VPN, firewall management, and cloud interconnects (AWS/Azure).
Experience managing technical staff, subcontractors, and multiple task orders across distributed sites (10k+ users / 50+ sites).
Familiarity with enterprise monitoring/management platforms (e.g., SolarWinds)
Strong customer interface experience with senior federal leadership and multi-stakeholder environments.
Required certifications in PMP (PMI), ITIL v4 and CCIE or CCNP (along with 8 years hands on experience enterprise networking).

Nice To Haves

AWS Advanced Networking – Specialty
AWS Solutions Architect (Associate/Professional).
CompTIA Network+ or Security+

Responsibilities

Own day-to-day network operations and maintain SLA adherence and service continuity across multiple technical teams.
Be “boots on the ground” with teams to triage incidents, remove blockers, and drive issues to completion.
Establish disciplined problem management (RCA, corrective/preventive actions) and enforce high-quality change control (CAB readiness, back-out plans, success criteria).
Ensure cross-team integration across Network Services and wider program.
Partner with Security on vulnerability remediation, configuration baselines, incident response handoffs, and alignment to Zero Trust objectives.
Oversee planning, design, implementation, and performance tuning for LAN/WAN/SD-WAN, wireless, VPN/remote access, firewalls, and cloud connectivity (AWS/Azure).
Lead integrated delivery with federal staff, contractors, and vendors; assign work, set expectations, and coach team leads on attention to detail and accountability.
Develop and manage project/program schedules, risks, resources, and dependencies; drive continuous service improvement.
Support acquisition planning (requirements definition, vendor evaluations, bills of materials and cost estimates) aligned to agency standards.
Provide executive-level briefings and updates to federal leadership on operational status, risks, and strategic alignment.
Maintain compliance with federal policies and security standards (FISMA, TIC 3.0, Zero Trust, NIST SP 800-53, FedRAMP) and agency governance.
Produce and enforce runbooks/SOPs; validate change/incident artifacts meet quality gates before approval.
Participate in on-call leadership rotations; accept/resolve escalations from the Service Desk as needed.