Network Services Engineer III (Full-Time)

Hudson Headwaters Health Network•Town of Queensbury, NY

5d•$100,000 - $120,000•Onsite

About The Position

The Network Services III engineer is responsible for the design, support and maintenance of all network systems and equipment for the Network and its staff for multiple locations. This role supports our IS Security team on project implementation, and daily maintenance around new and existing security initiatives.

Requirements

Bachelor’s degree and at least 6 years related experience supporting an enterprise network or 8 years supporting an enterprise network and comparable certification(s) CompTIA Network+, CCST or CCNA recommended
In-depth understanding and practical knowledge of networking systems such as LAN, firewalls, routers and printers
Ability to analyze and evaluate networks; identify issues and provide solutions to ensure networks are operating efficiently
Ability to troubleshoot Wi-Fi and security infrastructure
Configuring firewalls, routing and switching to maximize network efficiency and security
Understanding of OSPF/BGP routing protocols, IP advertising/filtering/distribution
Layer 1-2 i.e. Trunking, VLANs, STP, Multicast, PPP, Frame/Relay, ATM, MPLS, Metro-E
General Network Management Tools ie: CISCO DNA, Cisco Works, Voyence, IP-SLA, NetFlow, SMNP, logging
Network Services i.e. DNS, DHCP, NTP
General Layer 3 i.e. OSPF, BGP, Cisco VRFs, QOS, ACLs, Route redistribution, MPLS-VPNs
Network Security i.e. ACLs, Route-maps, Firewall, routing protocol authentication
Experience with Voice over IP technologies
Knowledge of related industry specifications and standards IEEE, ANSI, Physical Media i.e. Multimode Fiber, Singlemode Fiber, UTP
Create and maintain comprehensive documentation for all implemented networks
Experience and familiarity with enterprise change control processes
Strong interpersonal and communication skills, ability to explain complex concepts and systems to non-technical staff
Ability to multitask and prioritize work based on critical impact
Ability to be on call 24/7

Responsibilities

Responsible for designing and supporting enterprise networking systems, system programming and special projects related to network hardware; including system configuration, troubleshooting, security, resource monitoring, reporting, documentation, and development of specialized programs
Ability to work with the security staff to remediate any assigned recognized security vulnerabilities
Take part in Infrastructure change control meetings
Core member of the CSIRT (Cyber Security Incident Response Team)
Participate as the subject matter expert in Networking for all organizational compliance certifications such HiTrust
Project lead on Network based Infrastructure projects.
Performs advanced level troubleshooting, for network hardware and software
Works with Infrastructure department leadership to identify hardware lifecycle and replacement devices for budgetary considerations
Works with Infrastructure leadership to select appropriate vendor support and documents all work to be done by outside vendors in network operations
Serves as a Mentor to Information Technologies employees
Work with Infrastructure leadership and other senior level engineers to design, test and remediate BC/DR plans for HHHN on a semi-annual basis
Participate in rotating 24/7 on call support system
Travel to HHHN site locations to provide onsite support when necessary
Log all requests in the enterprise ticketing system, responds to requests in a timely manner, and follow through on reported problems until satisfactorily resolved
Maintain company vehicle(s) and HHHN equipment in a professional and responsible manner and in accordance with Network policies
Works effectively with hardware and software vendors
Ensure the Data Centers and Networks are maintained and organized
Provides technical support and installs IT equipment
Support enterprise network surveillance equipment
Additional duties as assigned