2U Network Security Operations Analyst

NBH Bank•Kansas City, MO

11d•Onsite

About The Position

The focus of a Network Security Operations Analyst centers around producing timely results that are high quality and accurate. Benefiting from an analytical, inquiring and critical mind, this job requires imagination and strong problem solving skills, but with a strong technical orientation. The job requires an ability to deal with abstract concepts, systems and ideas and all of that in an organized and self-disciplined way. Intellectual confidence is important in this job and to do it well requires close, hands-on involvement, careful follow-up and very disciplined, and limited, delegation. Central to this job is the need to weigh all decisions carefully and thoroughly, based on expertise in order to avoid unpredictable risk. You will be responsible for a variety of tasks including the continuous monitoring of cloud operations and security. Additionally, Network Security Operations Analysts are expected to continually strive for innovation, efficiencies, proactively remediate problem areas, write documentation and educate users on functionality, build a great rapport with clients and fellow associates, and treat others with respect and consideration regardless of their status or position. As a Network Security Operations Analyst you will act in an operational role focusing on real time event and incident analysis. You will be responsible for a variety of tasks including the following: Monitoring and analysis of cyber security events with the use of Security Information and Event Management (SIEM) Monitor and triage infrastructure environment health and performance alarms Triage security events and incidents following Standard Operating Procedures Track incident remediation status from start to finish Escalate events and incidents to next level support where appropriate Provide incident documentation to management Additionally an Network Security Operations Analyst will follow policies and procedures; complete administrative tasks correctly and on time; support the Bank’s goals and values; will perform other duties as assigned; benefit the bank through outside activities, participate in coordination of disaster recovery planning and preparation, build a great rapport with clients and fellow associates, and treat others with respect and consideration regardless of their status or position.

Requirements

Understanding of cloud and on-prem network infrastructure and systems
Strong analytical troubleshooting skills
Ability to collaborate and work in a team environment
Overall Understanding of TCP/IP 3-way handshakes, network protocols, and network routing
Strong communication skills
Maintain incident or event tracking via internal ticketing system in a timely manner

Nice To Haves

Experience with Windows and Linux platforms
Experience with application and network performance monitoring
Experience with Microsoft Azure and AWS cloud infrastructure
Ability to make sound and timely decisions, to consistently deliver on commitments, and assume responsibility for results
Ability to think creatively and meet challenges with resourcefulness
Experience with Azure Sentinel and/or LogRhythm SIEM
Experience with database technologies including mysql, mssql, postgres, redis
Experience with firewalls, IPS, and/or load balancers
Understanding/Experience with Azure Kubernetes (AKS)
Take initiative to research and resolve problems prior to asking for assistance from Manager and ability to make quick pivots with priorities
Familiarity with Change Management processes, controls, and documentation.
Must be self-motivated, proactive, service-oriented team player with good interpersonal skills
Ability to communicate technical issues to a variety of audiences
Ability to function as part of an administrative support team
Hands on software administrative experience
Well developed and proven organization skills with ability to utilize time efficiently
Proficient in MS Office applications which include Outlook, Word, Excel, Power Point, OneNote, Visio, & Access
Exceptional verbal, written and interpersonal communication skills with the ability to apply common sense to carry out instructions and instruct others, train personnel, write procedures and correspondence, speak clearly to clients and associates
Absolute discretion when dealing with confidential matters
Strong typing skills to meet production needs of the position

Responsibilities

Monitoring and analysis of cyber security events with the use of Security Information and Event Management (SIEM)
Monitor and triage infrastructure environment health and performance alarms
Triage security events and incidents following Standard Operating Procedures
Track incident remediation status from start to finish
Escalate events and incidents to next level support where appropriate
Provide incident documentation to management
Follow policies and procedures
Complete administrative tasks correctly and on time
Support the Bank’s goals and values
Perform other duties as assigned
Benefit the bank through outside activities
Participate in coordination of disaster recovery planning and preparation
Build a great rapport with clients and fellow associates
Treat others with respect and consideration regardless of their status or position