This role is an SME remotely supporting the customer and viewed as a trusted advisor. This contract will start out with a 12-month duration however it is not uncommon for these engagements to be extended. Product Training- We are a product-based company that offers training on our various products and services that set you up for success. In addition, we offer our subcontractors the chance to acquire certifications such as PCNSC, PCNSA, PCCSA as an example. You are the front line of defense and often EEC’s feel a ton of pressure from the customer. We have overcome this by providing the EEC with multiple channels of communication geared at getting answers quickly and accurately. The role of the EEC is to help our customer securely implement our products and become a consultant or Trusted Advisor in feature adoption as well as expansion. The overall strategy is to have the best and most secure customers.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Career Level
Senior
Education Level
No Education Listed