Network Security Engineer

Merchants • Buffalo, NY

9d • Hybrid

About The Position

Merchants Insurance Group is a leading Property and Casualty Insurer in the Northeast and is looking for an experienced Network Security Engineer for our Information Technology team to join our Corporate Headquarters located in Buffalo, New York. The Network Security Engineer will become part of a dedicated Information Technology team focusing on the overall security and operation of the network to include reviewing and recommending cost effective, efficient and secure transfer of voice and data communications to and from the infrastructure. Merchants Insurance Group is rated A- (Excellent) with a stable outlook by A.M. Best and is consistently recognized as a top employer and high-performing organization. We offer a hybrid work schedule, requiring two full days per week in the office, with flexibility to work remotely or in office the remaining days. This model supports collaboration while providing flexibility and work-life balance.

Requirements

• Qualified candidates will have a 4 year degree or equivalent work related experience.
• 5 years progressive experience in telecommunications field maintaining medium to large infrastructure, switches, routers, VoIP.
• Ability to plan and prioritize tasks and coordinate installations.
• Network knowledge of Cisco routers, Cisco ASA, Cisco Firepower, Cisco switches, Cisco CUCM, RADIUS, network security or equivalents.
• Strong organizational and time management skills.
• Excellent verbal and written communication skills.

Responsibilities

• Responsible for Level 2 help desk service by troubleshooting network and telecom problems with quick and appropriate resolution, identifying root cause and coordinating with vendors for outside support if necessary.
• Provides analysis and monitoring of network infrastructure.
• Responsible for installing and managing networking and voice equipment including but not limited to VoIP systems, Routers, Firewalls, Switches, and any other security devices necessary to guarantee the security of our environments.
• Responsible for performing active network monitoring, security scans, performance tests, capacity planning, historical trends and baseline statistics.
• Maintains security updates.

Benefits

• Welcoming and positive work environment.
• Flexible work arrangements, including flex scheduling and summer hours.
• Hybrid work schedule.
• Generous paid time off package.
• Health, Dental, Vision, Life Insurance, Short Term Disability, 401(k) employer match amount is 100% up to 6% of your annual contributions.
• You are immediately 100% vested in the employer match dollars.
• Outstanding company bonus program.
• Tuition Reimbursement.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree