Network Security Engineer IV

Rackspace Technology

10d•Hybrid

About The Position

Role Overview: Rackspace is seeking a Network Security Engineer. In this role you’ll be a key element within the Rackspace support infrastructure team. You’ll provide a high level of technical support to our customers. Technical issues can include troubleshooting customer network environments including firewall configurations, VPN technologies and access-control lists, VIP configurations, TCL (iRule) and Perl scripts, layer 4 thru 7 issues. You’ll also support many elements of the Rackspace Cloud product portfolio, including RackConnect. Location/Shift: If located near a Rackspace office, you’ll work a hybrid schedule… 2 days in the office and three days remote. If not located near an office, you may work 100% remotely. 1st Shift

Requirements

Bachelor's degree in computer science or related field of study is preferred. High School Diploma is required.
Minimum of 5 years of relevant experience.
Ability to work with F5 load balancers.
Experience with Palo Alto firewalls.
AWS Cloud experience.
Knowledge and experience with ethical hacking, firewall and intrusion detection/prevention technologies, secure coding practices and threat modeling.
Advance knowledge and experience of virtualization technologies, Windows and Unix/Linux operating systems.
Advance knowledge and experience of network and server hardware infrastructures and storage technologies (NAS, SAN).
Experience with designing secure network architectures, identity and access management principles, application security, encryption technologies, DNS, SOA, database and web applications.
Must have excellent communication skills and the ability to articulate complex scenarios with clear solutions.
Ability to make appropriate decisions considering the relative costs and benefits of potential actions.

Nice To Haves

Palo Alto Networks Certified Next-Generation Firewall Engineer (PCNSE) certification is preferred.

Responsibilities

Be the technical point of escalation to the Cloud Support and Engineering teams; resolving customer issues.
Monitor and provide maintenance for all related infrastructure.
Ensure the control, integrity, and accessibility of the cloud environment.
Implements large, complex enterprise-class solutions.
Lead tasks relating to system architecture enhancements, problem management, fleet.
Lead Workload/Workforce Management and Optimization related tasks.
Provide technical expertise underpinning communications targeting a range of stakeholders - from individual contributors to leaders across the business.
Collaborate with Account Managers and Business Development Consultants to build strong customer relationships.
Share knowledge with other Engineers and Administrators on the support floor.