About The Position

Digital Hands is seeking an experienced Network Security Administrator II, Fortinet Firewall Specialist to join our growing Security Operations Center (SOC). This is a highly technical, hands-on role focused on securing and optimizing enterprise customer environments through the administration, management, and support of advanced firewall technologies, with a primary emphasis on Fortinet solutions. In this position, you'll play a critical role in protecting our customers from evolving cyber threats by designing, implementing, maintaining, and optimizing firewall and network security solutions. You'll work directly with customer IT and security teams, collaborate with leading security vendors, and serve as a trusted technical advisor responsible for maintaining strong security postures across diverse environments. The ideal candidate thrives in a fast-paced MSSP environment, enjoys solving complex technical challenges, and is passionate about helping customers stay ahead of emerging threats. This is a full-time, onsite position located at Digital Hands Headquarters in Tampa, Florida, working hours can vary depending on business need.

Requirements

  • 7+ years of hands-on experience with FortiGate, FortiManager, and enterprise firewall technologies.
  • Proven experience implementing, managing, and maintaining firewall policies, rule sets, and security controls across enterprise environments.
  • Experience supporting customers in a Security Operations Center (SOC), Managed Security Service Provider (MSSP), or similar services-focused organization preferred.
  • Strong understanding of network and security protocols including DNS, SSL/TLS, NAT, VPN/IPSec, and related technologies.
  • Familiarity with additional firewall solutions such as Palo Alto Networks, Check Point, Cisco, and Juniper is highly desirable.
  • Exposure to Web Application Firewalls (WAF), SD-WAN, SASE, vulnerability management, and network security monitoring solutions.
  • Working knowledge of Windows Server, Linux, and UNIX operating systems, with scripting or automation experience considered a plus.
  • Certifications such as Fortinet NSE 4/5, CCNA Security, CCNP Security, PCNSA, PCNSE, Security+, or Network+ are highly desirable.

Nice To Haves

  • Experience supporting customers in a Security Operations Center (SOC), Managed Security Service Provider (MSSP), or similar services-focused organization.
  • Familiarity with additional firewall solutions such as Palo Alto Networks, Check Point, Cisco, and Juniper.
  • Exposure to Web Application Firewalls (WAF), SD-WAN, SASE, vulnerability management, and network security monitoring solutions.
  • Scripting or automation experience.
  • Certifications such as Fortinet NSE 4/5, CCNA Security, CCNP Security, PCNSA, PCNSE, Security+, or Network+.

Responsibilities

  • Administer, support, and optimize customer firewall infrastructures, including change management, policy deployments, upgrades, and lifecycle management activities.
  • Analyze security requirements, implement network security controls, and recommend improvements that strengthen overall customer security posture.
  • Collaborate with customer IT and security teams while acting as a subject matter expert on firewall technologies and network security best practices.
  • Maintain solution health, create monitoring alerts and dashboards, perform security assessments, and ensure critical systems remain secure and operational.
  • Work closely with security vendors and cross-functional teams to resolve complex issues, support implementations, and improve operational efficiency.
  • Contribute to operational documentation, SOP development, business continuity planning, and the evaluation of new cybersecurity technologies.

Benefits

  • Competitive compensation
  • Benefits
  • Training opportunities
  • Personal skills development
  • Opportunities for professional advancement
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