Network Relations Coordinator

NatureServe

17h•$60,000 - $65,000

About The Position

The Network Operations Coordinator is the operational hub of NatureServe’s relationship with its Network of Natural Heritage Programs and Conservation Data Centers. This is a coordinator-level role designed for someone who is organized, relationship-oriented, and energized by keeping complex systems and partnerships running smoothly. This role works in close support of the Executive Director (ED), who carries strategic and executive-level accountability for Network Relations. The Coordinator handles the day-to-day communication, logistics, systems, and documentation that allow the ED and broader leadership team to maintain strong, productive relationships with Network partners across the U.S. and Canada. This is not a strategy-setting role, it is a role for someone who executes with care, communicates proactively, and takes genuine pride in being the person others can count on to keep things moving.

Requirements

3–5 years of experience in a coordination, operations, or partnership support role, preferably in a nonprofit, scientific, or mission-driven environment
Strong organizational skills with demonstrated ability to manage multiple workstreams, deadlines, and stakeholder relationships simultaneously
Strong interpersonal skills, with a demonstrated ability to build trust-based relationships and collaborate effectively across a distributed network of partners
Excellent written and verbal communication skills, including experience drafting correspondence, meeting summaries, and documentation
Experience with CRM systems (Salesforce preferred) and document management platforms (SharePoint or similar)
Demonstrated ability to work proactively and independently while keeping the right people informed
Comfort facilitating meetings and convenings with diverse stakeholders, including virtual and in-person formats
Event coordination experience, including managing logistics, budgets, and vendor relationships

Nice To Haves

Familiarity with the NatureServe Network, Natural Heritage Programs, or the broader biodiversity conservation sector
Experience supporting executive-level staff or working in a role that interfaces with board-level governance
Background in environmental science, conservation, or a related field
Experience with data licensing, partnership agreements, or program documentation in a scientific or conservation context

Responsibilities

Serve as the primary coordinator and knowledge holder for NatureServe–Network communications, tracking Network news, updates, and open items across programs
Act as the first point of contact for Network representatives, routing questions to the appropriate NatureServe staff and following up to ensure timely responses
Support the development, tracking, and documentation of data sharing agreements, high-level data use permissions, and the NatureServe credit model in coordination with program managers and the ED
Maintain and improve systems used to support Network relationship management, including Salesforce (CRM), a Network Permissions database, and SharePoint for document storage and collaboration
Develop and maintain organizational documentation and process guides to ensure continuity and institutional knowledge
Coordinate and facilitate Network meetings, including client scoping calls, regional and section meetings, and other standing convenings
Lead event and project management for Biodiversity Without Boundaries (BWB), including logistics, vendor and contractor coordination, budgeting, program structure, attendee communications, and sponsorship coordination — in partnership with the ED and relevant staff
Design and implement scalable training initiatives in collaboration with NatureServe staff to support Network adoption of NatureServe tools, methodologies, and best practices
Track and document outcomes from Network meetings and convenings; distribute follow-up communications and maintain records of decisions and commitments
Support the ED and other senior leaders in preparing for Board Membership Committee meetings, including scheduling, materials preparation, and follow-up coordination
Assist the ED with Network-related outreach, correspondence, and relationship maintenance as needed
Coordinate with BLD team to track and report on Network participation in BLD projects and other key functions to support credit model calculations and strategic planning
Contribute to internal reporting on Network health metrics, engagement trends, and partnership status