[Entry Level] Network QA Engineer - Cell Phone Network Field Testing (2604-4)

JND•Plano, TX

2d•Hybrid

About The Position

The Network QA Engineer will be involved with all Quality Assurance activities including LTE and 5G Field Protocol, SIM OTA activation testing. The main function of this role is to develop and execute test strategies, plans, and validate UE functionality in on 4G/5G air interface and call processing technology. The engineer will ensure that UE (user equipment) meets QA and Carrier requirements. This position is responsible for performing detailed analysis of 4G and 5G protocols, including field testing with mobile handset devices in live networks.

Requirements

Associate's degree in technical related field
Verbal and written communication skills, problem solving skills, customer service and interpersonal skills
Basic ability to work independently and manage at one time
Have a solid understanding of the end-to-end LTE and 5G Network Architecture
Strong knowledge in 4G and 5G air interface and call processing technologies and network architecture specifically focused on Radio Access Network
Familiarity or expert in utilizing UE log post processing tools (QXDM, QCAT, Wireshark, ShannonDM) with good understanding in OTA signaling messages
Able to analyze and debug IMS related features including but not limited to registration, VoLTE/VoWiFi/ViLTE/Conferencing/SMS/MMS/RCS
Previous experience in post processing UE logs and analyze various KPI's
Previous experience in LTE and 5G NR field test experience in live network
Good knowledge and familiarity in 5G NSA and SA
Previous test experience with SIM OTA Activation

Nice To Haves

0-3 years of experience in 3G, 4G, 5G, LTE preferred

Responsibilities

Able to work in mobile work environment (80% time working in vehicle/field, 20% in office)
Analyzing the customer requirements, converting then into system requirements and capturing of detail design for the development team
Aid in product & feature performance analysis, evaluation of new product & SW releases
Responsible for analyzing and troubleshooting issues reported from customer labs, field sites and production network
Review and provide recommendations to improve UE performance by evaluating and trending key KPIs, performing trials and providing optimization guidelines
Ability to work in a fast paced environment with minimal supervision
Set up test plans to meet deadlines based on given request by project lead
Able to determine risk items based on issues found during the test
Able to travel 25% of the time