Network Performance Engineer

Verizon•Wall Township, NJ

3d•Onsite

About The Position

Customers expect our networks to perform at a high level all the time. That’s where you come in. You will investigate, evaluate and resolve network and data performance issues to ensure efficient and reliable service for our customers. The work you’ll be doing will directly impact customer satisfaction and help keep us ahead of the competition. Assists with monitoring the company's radio network and resolves issues that cause reduced performance. This can include performance factors such as network interference, network coverage, or network capacity. Working knowledge of developing solutions to identified issues and works with internal teams to implement the changes into the network. Monitor the network, identifying areas that fail to meet KPI's established by the business. Utilize existing methods for resolving network performance issues in order to improve the overall network's performance and associated metrics. Implement methodologies for monitoring and troubleshooting the network to more efficiently capture performance concerns before becoming an issues for our customers. Partner with internal teams to deploy solutions into the network. Perform tests on the network's performance to verify the successful deployment of network solutions.

Requirements

Three or more years of relevant experience required, demonstrated through work experience and/or military experience.
A valid driver's license.
Willingness to work third shift
Willingness to travel up to approximately 25% of the time.
Willingness to work on-call, including nights, weekends, and holidays based on the needs of the business.

Nice To Haves

A degree.
Experience in routing and subnetting.
Nokia SR OS knowledge.
Experience in working with high speed wireless technologies.
Experience in automation/programming and scripting.
Experience with hardware/cable installation and maintenance.
Strong communication skills.
Excellent follow-up skills and the ability to prioritize tasks effectively.

Responsibilities

Evaluating service performance trends and isolating root causes of impacted services.
Performing testing and analyses of relevant key performance indicators.
Optimizing networks using traditional and innovative means.
Supporting stakeholder organizations to identify and solve complex problems.
Identifying processes that can be improved, eliminated or automated.
Managing repair and maintenance activities within our TAP/SAP's.
Supporting migration and integration work in our EBH and RAN networks.
Resolves issues that cause reduced performance, including network interference, network coverage, or network capacity.
Developing solutions to identified issues and works with internal teams to implement the changes into the network.
Monitoring the network, identifying areas that fail to meet KPI's established by the business.
Utilizing existing methods for resolving network performance issues in order to improve the overall network's performance and associated metrics.
Implementing methodologies for monitoring and troubleshooting the network to more efficiently capture performance concerns before becoming an issues for our customers.
Partnering with internal teams to deploy solutions into the network.
Performing tests on the network's performance to verify the successful deployment of network solutions.