Network Operations & System Integration Analyst

OSC Global

3d•Onsite

About The Position

The Network Operations & Systems Integration Analyst supports a U.S. Government customer by monitoring critical IT infrastructure, responding to service disruptions, and performing integration and system testing activities. This role ensures the availability, performance, and interoperability of enterprise systems through operational monitoring, incident response, troubleshooting, and validation testing.

Requirements

High School Diploma or equivalent.
Three (3) or more years of experience in Network Operations, Systems Integration Testing, IT Operations, or a related technical field.
Experience monitoring systems, troubleshooting issues, and supporting operational processes.
Experience performing integration, system, or end-to-end testing.
Experience working within Agile environments and utilizing tools such as Jira or Azure DevOps.
Active Secret Security Clearance.
Must be able to pass a pre-employment background check.
Must be a U.S. Citizen.

Nice To Haves

Associate's degree in Information Technology, Computer Science, Engineering, or a related field.
Experience supporting Network Operations Center (NOC) environments.
Experience with enterprise monitoring tools and automated testing frameworks.
Experience supporting government or mission-critical environments.
CCNP certification.
Valid CompTIA Security+ certification.
Active Secret Clearance or higher.

Responsibilities

Monitor and support enterprise infrastructure and services, including networks, servers, databases, storage, applications, and websites.
Manage service outages and degradations through incident detection, ticket management, escalation, communication, and recovery coordination.
Plan and execute Authorized Service Interruptions (ASI) while minimizing operational impact.
Investigate incidents, analyze test results, perform root cause analysis, and validate corrective actions.
Design, execute, and document integration, end-to-end, regression, and automated testing activities.
Validate system functionality, data flows, APIs, and system-to-system interoperability.
Maintain, troubleshoot, and improve monitoring tools, dashboards, and automated testing capabilities.
Track and document defects, testing results, operational events, procedures, and recovery actions.
Collaborate with developers, engineers, product owners, and support teams to resolve issues and ensure operational readiness.
Participate in Agile activities and support continuous process improvement initiatives.
Perform other duties as assigned.