Network Operations Manager

Everflow•Tampa, FL

4d•$80,000 - $90,000

About The Position

The Network Operations Manager is the technical backbone of the Everflow Marketplace. This position focuses on the demand side—working directly with marketplace advertisers & publishers to ensure their integrations are seamless and the data flow between systems is optimized for peak performance. Network Operations Manager reports directly to the Head of Marketplace - Merchants, while working closely with the Customer Success support and technical solutions teams.

Requirements

3–5 years in an Affiliate Manager, Account Manager, Technical Solutions, or Network Operations role within the SaaS or Performance Marketing space.
High School Diploma or equivalent
Deep familiarity with the performance marketing and e-commerce landscape, including: E-commerce & Shopping Carts: Shopify, WooCommerce, or Magento. Media Buying & Ad Networks: Google Ads, TikTok Ads Manager, and Meta Ads. CRMs & Marketing Automation: HubSpot, Salesforce, or Pipedrive.
Expert understanding of tracking protocols, attribution models, and third-party tracking platforms.
A strategic problem-solver who enjoys digging into data to find root causes and a "can-do" attitude toward fixing technical roadblocks.
Ability to translate complex technical workflows into clear documentation and actionable steps for internal teams and publishers.
Comfortable troubleshooting web technologies (APIs, JS SDKs, HTML, and Browser DevTools) in a high-volume data environment.

Responsibilities

Traffic & Data Monitoring: Actively monitor marketplace traffic to identify and troubleshoot anomalies, technical spikes, or tracking discrepancies.
Performance Troubleshooting: Act as the primary technical resource for publishers and internal teams to diagnose, escalate, and resolve issues involving APIs, JS SDKs, and proprietary tracking.
Internal Collaboration: Work closely with Engineering, QA, and Product teams to escalate critical bugs and provide field-based feedback to improve platform stability.
Knowledge Management: Maintain updated internal FAQs and technical documentation specifically tailored to marketplace and publisher integration best practices.