Network Operations Lead

Edgewater Federal Solutions•Albuquerque, NM

11h•Onsite

About The Position

The Network Operations Lead provides technical leadership for operations, maintenance, and secure configuration of the Agency network environment. This role ensures network availability, performance, and security; leads troubleshooting and incident coordination; and maintains documentation and evidence to support compliance and audit readiness under the strategic oversight of the Agency CIO/PMO. The Network Operations Lead partners with cybersecurity and systems engineering stakeholders to implement secure network architectures, support continuous monitoring, and manage network changes in a controlled and traceable manner.

Requirements

Bachelor’s degree in Network Engineering or related field.
5+ years of experience in network infrastructure support.
Certifications: CCNA, Network+, or equivalent.
Demonstrated ability to lead technical work, coordinate across stakeholders, and manage escalations to restore and sustain reliable network services.
Strong documentation and communication skills to support change control, operational reporting, and audit-ready evidence.

Nice To Haves

Experience operating and securing networks in regulated federal environments with formal compliance and audit requirements.
Experience with enterprise firewalls, network access control, remote access/VPN, and secure network segmentation concepts.
Familiarity with network security monitoring concepts (e.g., IDS/IPS, NetFlow, log correlation) and coordination with security operations teams.
Experience supporting vulnerability management and patching/firmware updates for network devices, including documentation of remediation evidence.
Experience developing and maintaining network diagrams, SOPs, and operational runbooks for repeatable execution.

Responsibilities

Lead day-to-day network operations, including monitoring, performance management, troubleshooting, and restoration of service for network-related incidents and outages.
Implement and maintain secure network configurations and baselines (e.g., segmentation, routing/switching standards, firewall rule governance, VPN access), coordinating with cybersecurity stakeholders on control implementation and risk reduction.
Support continuous cybersecurity monitoring by ensuring required network logging, telemetry, and visibility are enabled and maintained (e.g., log forwarding, time synchronization, and sensor placement) in coordination with security operations.
Coordinate network inputs to incident response, including triage support, traffic analysis, containment actions (as authorized), evidence preservation, and post-incident remediation.
Own network configuration management and change control activities, including change planning, impact analysis, approvals, implementation/rollback procedures, and post-change validation.
Maintain network inventories, diagrams, and standard operating procedures; ensure artifacts remain current and support audit readiness and documentation requirements.
Coordinate vulnerability remediation related to network devices and services (e.g., firmware/OS updates, configuration fixes), including exception tracking and closure evidence.
Support privileged access governance for network administration by coordinating access reviews, least-privilege implementation, and administrative account hygiene.
Provide technical leadership to network staff and/or subcontractors as applicable, including work assignment, peer review, mentoring, and standardization of procedures.
Collaborate with systems engineering and enterprise architecture stakeholders to align network modernization and design decisions with Agency needs, security requirements, and compliance expectations.