Network Operations Engineer III

Astreya•Ashburn, VA

1d•Onsite

About The Position

The Network Operations Engineer III is a senior-level role that focuses on the operation, maintenance, and troubleshooting of both optical and IP networks. This position demands a high degree of independence, accuracy, and attention to detail. The engineer will address a wide range of complex network issues, working on diverse problems with minimal supervision. This role requires a deep understanding of optical and IP networking, hardware technologies, and network management tools.

Requirements

Bachelor’s degree (B.S/B.A) from a four-year college or university, with 5 to 8 years of related experience and/or training; or an equivalent combination of education and experience.
Proven experience in optical networking (DWDM, CWDM) and IP networking (IPv4/IPv6, MPLS, BGP, OSPF).
Strong judgment in selecting appropriate methods and techniques for obtaining network solutions.
Comprehensive understanding of fiber-optic technology, including cable types, connector types, optic types, patch panels, and optical transport technologies.
Experience in preparing root cause analysis reports for network and server outages.
Strong communication skills, capable of effectively working with global service providers, colocation facilities, and ISPs.

Nice To Haves

Experience working in a multi-vendor network environment.
Relevant network certifications such as CCNA, CCNP, JNCIA, JNCIP, OCA, or equivalent.

Responsibilities

Resolve a wide range of network issues creatively and effectively.
Monitor the performance and health of optical and IP networks using advanced network management tools.
Tackle diverse and complex problems, applying sound judgment and innovative solutions.
Operate with minimal guidance on daily tasks, requiring only general instructions for new assignments.
Troubleshoot and resolve network issues to ensure minimal downtime and service disruptions.
Manage and optimize hardware technologies to maintain network performance and capacity.
Engage in day-to-day troubleshooting, working with multiple vendor equipment, and resolving various software and hardware issues.
Address network traffic issues and respond to queries raised by XFNs and partners.
Collaborate with XFNs and vendors to resolve network-related problems promptly and effectively.
Conduct root cause analysis for network outages, providing detailed reports and solutions.
Work closely with service providers, colocation facilities, and XFNs globally, ensuring seamless network operations.
Support network infrastructure projects and collaborate with cross-functional teams on new network initiatives.
Take on other duties as required, contributing to the overall success and reliability of the network infrastructure.

Benefits

Medical provided through UHC (PPO, HSA, Surest options) / Medical provided through Kaiser (HMO option only) for California employees only
Dental provided through UHC Nationwide
Vision provided by UHC
Flexible Spending Account for Health & Dependent Care
Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific)
Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera
Corporate Wellness Program provided by Goomi Group
Employee Assistance Program
Wellness Days
401k Plan
Basic and Supplemental Life Insurance
Short Term & Long Term Disability
Critical Illness, Critical Hospital, and Voluntary Accident Insurance
Tuition Reimbursement (available 6 months after start date, capped)
Paid Time Off (accrued and prorated, maximum of 120 hours annually)
Paid Holidays
Any other statutory leaves, paid time, or other ancillary benefits required under state and federal law