Network Operations/Central Office Tech II

West Carolina Rural Telephone•Abbeville, SC

18h

About The Position

The Central Office (CO) Technician / NOC Tech is responsible for the installation, maintenance, testing, and troubleshooting of telecommunications equipment within a central office and remote cabinet environment. This role supports critical voice, data, and transport networks by ensuring systems operate reliably, efficiently, and in compliance with industry and safety standards. The duties and responsibilities outlined herein are intended to describe the general nature and level of work performed by employees in this position. This list is not exhaustive, and the employee may be required to perform other duties as assigned to meet the organization’s needs.

Requirements

Read, analyze, and interpret detailed specifications and drawings, blueprints, schematics, and method of procedures (MOPs)
Knowledge of central office equipment.
Knowledge of electronics and circuitry AC/DC as well as Low Voltage
Knowledge of digital switching technology.
Knowledge of telecommunications industry.
Knowledge of digital switching technology.
Knowledge of company products and services.
Knowledge of industry regulations, and safety requirements.
Knowledge and experience with transport and Access equipment including Ciena DWDM, Fujitsu, Cisco, Calix, Adtran, Nortel, Nokia, etc.
Strong technical and trouble-shooting skills.
Skill in installing, maintaining and repairing central office switching and related equipment.
Skill in analytical thinking and problem solving.
Skill in mechanical aptitude including usage of basic power tools.
Skill in fiber optic cable and AC/DC power installation and testing practices
Ability to pay close attention to detail.
Ability to evaluate, test and repair sophisticated equipment.
Ability to improve or redesign procedures for specific installation/repair problems.
Ability to work independently and make sound technical decisions using information at hand.
Ability to communicate with co-workers and various business contacts in a professional and courteous manner.
High school diploma or equivalent and valid driver’s license.
2+ years of experience in central office/plant operations required.

Nice To Haves

Associate or bachelor’s degree with specialized training in electronics, mechatronics, computer science or other fields of technology.
A+ and or Net Plus, Cisco CCNA, or other Networking Certifications.
Experience with IP Technology, Ethernet Circuitry, and HVAC Experience a plus

Responsibilities

Install, provision, and maintain central office equipment, including switches, routers, Access gear, optical transport systems, and power systems
Terminate DC power, rectifiers, PDUs, BDFB/BDCBBs, inverters, converters, and associated infrastructure used in telecommunications networks
Ensures functionality of newly installed central office equipment by performing acceptance tests as appropriate.
Perform routine inspections of central office facilities, cabling and power connections.
Support scheduled maintenance windows and emergency repairs, including after-hours or on-call work
Coordinate with network engineers, OSP/other field technicians, and vendors to resolve issues and complete projects
Perform site surveys for special service customer installs.
Complete detailed documents of work performed and provide daily status updates
Ensure compliance with safety regulations, company procedures, and telecom standards (NEC, OSHA, GR-standards)
Performs all other related duties as assigned by management.