Coordinator II, Central Business Operations

CarMax • Nampa, ID

23h • Onsite

About The Position

CarMax is seeking a Coordinator II in Central Business Operations at our Home Office in Richmond, Virginia. The Coordinator II role plays a critical part in making inventory saleable for CarMax. Coordinator II Associates utilize multiple forms of effective communication and detailed record keeping as they work with a variety of internal and external business partners. Central Business Operations is a collaborative and highly motivated team. Associates have the opportunity to hone their teamwork skills, gain knowledge about the CarMax business, and grow within the company.

Requirements

• High School Diploma or equivalent required
• Basic working knowledge of Microsoft Word and Excel functions
• Customer service skills
• High School diploma/GED and/or related experience/training

Nice To Haves

• Store knowledge preferred, but not required

Responsibilities

• Review accounts for information pertaining to title release, including payments, documents necessary for resale, any resources that would supply title information and update progress in CarMax systems.
• Collect, secure titles and/or documentation from lenders and auctions needed for resale by obtaining status updates until receipt of title.
• Establish and maintain contacts and processes through relationship building with lenders and auctions, focusing on continuous improvement as it pertains to title collection process.
• Work with internal business partners which could include store management team, purchasing team and accounting areas to assist with any obstacles in obtaining the title.
• Serve as the point of contact for CarMax locations for title questions and assistance needed to obtain necessary documents.
• Escalate issues to appropriate individuals both internal and external.
• Utilize department reports to understand productivity, priorities or items that need to be addressed and schedule/organize individual work accordingly

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED