Network Operation Center Technician - Part -Time
About The Position
IsoFusion is seeking a motivated and detail-oriented NOC Technician to join our Network Operations Center team. This role is ideal for someone with a foundation in IT or technical support who is eager to expand their skills and grow into more advanced system and network engineering roles. As a NOC Technician, you will monitor and maintain data center infrastructure, respond to alerts, and assist with troubleshooting across network, server, and environmental systems. You will work directly with enterprise-grade technology, gaining valuable hands-on experience in a real-world operations environment. This position is perfect for someone who has at least a year of IT/help desk experience and wants to take the next step into networking and data center operations.
Requirements
- Basic networking knowledge (ping, traceroute, DNS, DHCP).
- Familiarity with hardware troubleshooting (PCs, servers, or network devices).
- Comfortable using command-line tools (Linux, BSD, and Windows).
- Ability to work independently with minimal supervision.
- Strong problem-solving and communication skills.
- Ability to pass a background check (employment is contingent on successful completion).
Nice To Haves
- Hands-on experience with Linux or BSD operating systems.
- Familiarity with enterprise network equipment (Cisco, Juniper, etc.).
- Knowledge of monitoring tools (SNMP, syslog, or equivalent).
- Scripting or programming exposure (Python, Bash, Perl, PowerShell).
- Prior data center or NOC experience.
Responsibilities
- Monitor network, server, and environmental systems for alerts and outages.
- Respond promptly to incidents, resolving where possible and escalating when necessary.
- Perform server and network hardware tasks: racking, cabling (Ethernet & fiber), diagnostics, and replacements.
- Provide remote hands and onsite assistance for co-located customers.
- Maintain cleanliness, organization, and labeling standards in the data center.
- Document incidents, resolutions, and updates in the ticketing system.
- Provide professional customer service to both internal teams and external clients.
Benefits
- Opportunity to grow beyond IT support into networking, systems, or cybersecurity.
- Direct exposure to enterprise hardware, data center operations, and real-world incidents.
- Learn from experienced system/network administrators and engineers in a collaborative environment.
- Be part of a company that values initiative, curiosity, and professional development.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
