Network Management Systems (NMS) Operations Tier 3

CACI • Las Cruces, NM

20h • Onsite

About The Position

We are seeking an experienced Network Management Systems (NMS) Engineer to oversee the operations of the production NMS tools suite. The ideal candidate will have advanced knowledge of network management systems and be responsible for monitoring, maintaining, and optimizing our production Linux based NMS infrastructure.

Requirements

• Bachelor's degree in Technical field or equivalent work experience
• 10+ years of related work experience
• TS/SCI with Poly required
• Strong knowledge of Linux operating systems (e.g., Red Hat, CentOS, Ubuntu)
• Experience with cloud platforms (AWS, Azure, GCP) and on premise virtualization platforms (VMware, libvirt, KVM) and their monitoring tools
• Proficiency in shell scripting and at least one programming language (e.g., Python, Bash)
• Experience with configuration management tools (e.g., Ansible, Puppet, Chef)
• Expertise in network management tools and platforms (e.g., Riverbed, SolarWinds, Network Node Manager)
• Familiarity with ITIL processes and best practices
• Excellent troubleshooting, problem-solving and analytical skills
• Strong communication and teamwork abilities

Nice To Haves

• Relevant certifications (e.g., RHCE, ITIL)
• Hands-on experience with CI/CD tools like Jenkins, GitLab CI, GitHub Actions, or similar.
• Experience with monitoring tools such as Prometheus, collectd, Grafana, InfluxDB
• Knowledge of log management and analysis tools (e.g., Elastic)
• Understanding of DevOps practices and CI/CD pipelines

Responsibilities

• Administer, configure, and troubleshoot Linux-based systems (e.g., CentOS, Ubuntu, RHEL) in an air gapped environment.
• Monitor, configure, and optimize Linux servers for NMS applications (e.g., Riverbed, SolarWinds, Network Node Manager)
• Monitor system performance, identify bottlenecks, and implement improvements (e.g. Prometheus, collectd, Grafana, InfluxDB).
• Troubleshoot and resolve system issues, including system failures, performance problems, and network-related issues.
• Develop and implement automation scripts to improve system management efficiency
• Work closely with DevOps and engineering teams to identify areas for process improvement and automation.
• Analyze system performance data and provide recommendations for optimization
• Execute projects related to NMS upgrades, migrations, and integrations
• Manage system updates, patches, and security configurations to ensure systems are up-to-date and secure.
• Provide support for automation-related incidents and work on optimizing system health and uptime.
• Mentor junior team members and provide technical guidance
• Collaborate with cross-functional teams to ensure system reliability and security
• Ensure high availability, reliability, and scalability of Linux environments to support the NMS.
• Participate in on-call rotations for critical incident response

Benefits

• flexible time off benefit
• robust learning resources
• comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior