Network Installation and Configuration Technician

Empower AI•West Point, NY

1d•Onsite

About The Position

Empower AI is seeking a Network Installation and Configuration Technician responsible for installing, configuring, testing, documenting, and supporting wired and wireless network infrastructure. This role involves hands-on work with structured cabling, network hardware, device configuration, connectivity testing, troubleshooting, and creating as-built documentation to ensure reliable, secure, and standards-aligned network operations. Empower AI provides AI solutions for government agencies, focusing on workforce transformation and leveraging a proven platform for sustainable change. The company is recognized as a 2024 Military Friendly Employer, highlighting its commitment to hiring and supporting military veterans.

Requirements

Associate’s Degree or equivalent related experience or at least two (2) years of telecommunications/electronics vocational training, professional certification from an accredited technical school or equivalent military school
5 years of experience
Experience with structured cabling installation, termination, testing, and labeling in commercial, campus, industrial, or government environments.
Working knowledge of network hardware and protocols, including switches, routers, wireless access points, VLAN concepts, IP addressing, and basic network security practices.
Ability to configure network devices using standard interfaces, templates, or implementation procedures.
Experience using cable testers, tone generators, labeling tools, hand tools, and common installation equipment.
Ability to read and follow technical drawings, wiring schedules, and configuration documentation.
Strong troubleshooting, organization, and documentation skills.
Ability to work independently and collaboratively in active operational, renovation, or construction environments.
Ability to lift equipment, climb ladders, and perform physically demanding field installation tasks as needed.

Nice To Haves

BICSI certification or equivalent structured cabling credential.
CompTIA Network+, CCNA, or comparable networking certification.
Experience with wireless deployments, rack buildouts, patch management, and change implementation.
Familiarity with telecommunications installation standards and labeling practices.
Experience preparing turnover packages, test results, and as-built documentation.

Responsibilities

Install, terminate, label, and test copper and fiber cabling for LAN, WLAN, and related communications systems.
Configure and deploy switches, routers, wireless access points, patch panels, and other network components according to design requirements and site standards.
Perform device setup, baseline configuration, firmware updates, and validation of network connectivity and performance.
Troubleshoot cabling faults, hardware issues, and basic configuration problems using standard diagnostic tools and procedures.
Assist with network upgrades, moves, adds, and changes while minimizing operational disruption.
Document installed equipment, cable labels, IP information, configuration details, redlines, and as-built records.
Read and interpret floor plans, network diagrams, rack elevations, and installation documentation.
Coordinate with project leads, engineers, vendors, and site personnel to support installation sequencing and site readiness.
Maintain compliance with safety, security, quality, and regulatory requirements during all installation and configuration activities.
Provide turnover support, basic user orientation, and status updates to supervisors or project stakeholders as needed.