Network Infrastructure Technician

ASSA ABLOY • Kensington, CT

6d • Onsite

About The Position

The Network Infrastructure Technician is responsible for the installation, maintenance, and support of physical network infrastructure across a large manufacturing environment. This role focuses primarily on planning and executing cable runs, installing and terminating network drops, connecting and managing patch panels, and supporting server and networking rack infrastructure. The position also includes light networking responsibilities, including basic switch hardware remediation, rack upkeep, and monitoring backup power systems to help ensure stability and reliability of network infrastructure. This individual will work throughout an approximately 800,000 square foot manufacturing facility. This is a hands-on role requiring strong technical ability, attention to detail, and comfort working in an industrial environment, including use of a scissor lift when needed.

Requirements

• Experience with structured cabling, including cable installation, routing, labeling, and termination.
• Experience working with patch panels, wall jacks, cable testing, and physical network troubleshooting.
• Familiarity with network racks, rack-mounted equipment, cable management, and physical infrastructure organization.
• Basic understanding of network switches and ability to support hardware replacement or remediation of failed equipment.
• Experience monitoring or maintaining UPS / battery backup systems.
• Ability to read or interpret basic floor plans, rack layouts, cable pathways, and installation requirements.
• Comfortable working in a large industrial or warehouse environment.
• Ability to safely use ladders and operate a scissor lift.
• Strong attention to detail and commitment to neat, accurate, and well-documented installations.
• Ability to work independently on assigned tasks

Responsibilities

• Plan and install physical network drops throughout office, warehouse, production, and support areas.
• Run network cabling through walls, ceilings, overhead spaces, and warehouse areas in accordance with site requirements and safety practices.
• Terminate lines properly at the wall jack and patch panel, ensuring clean, labeled, and organized installations.
• Connect and maintain patch panels and related structured cabling components.
• Install, maintain, reorganize, and expand network and server racks.
• Perform routine upkeep of rack environments to maintain cleanliness, organization, airflow, and cable management.
• Monitor and maintain battery backup / UPS systems, including verifying operational status and ensuring systems are appropriate for connected load.
• Support remediation of switch hardware failures, including replacement or coordination of replacement of failed hardware components.
• Assist with light networking tasks related to connectivity restoration and physical infrastructure support.
• Install new network racks or update existing rack infrastructure as business needs change.
• Troubleshoot physical-layer connectivity issues involving cabling, terminations, patch panels, racks, and related infrastructure.
• Document cable runs, patch panel assignments, rack layouts, and changes to physical network infrastructure.
• Coordinate with IT staff, facilities personnel, vendors, and contractors when required for projects or repair work.
• Follow safety requirements and properly operate equipment, including a scissor lift, to access elevated cable pathways and infrastructure areas.
• Assist with help-desk tickets as needed.

Benefits

• Competitive Salary
• Paid Vacation, Sick Time, and paid Company Holidays
• Medical, Dental, Vision, 401(k), Short and Long-term Disability, Life and AD&D Insurance
• Tuition Reimbursement, Learning and Career Development opportunities
• Flexible Spending
• Employee Assistance Program
• Discount portal
• Recognition, well-being, and employee experience programs designed to support and celebrate you throughout your career

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed