Network Infrastructure Technician I

Switch•Reno, NV

7d•Onsite

About The Position

This role supports the daily operation and reliability of Switch data center network infrastructure. You handle hands-on installation, testing, and troubleshooting of structured cabling and related hardware, following defined procedures and safety standards. Your work helps keep customer and internal network environments stable, documented, and ready for use.

Requirements

1-2 years of experience in telecom, data center operations, or IT support.
Working knowledge of CAT 3, CAT 5, and CAT 6 cabling, plus single-mode and multi-mode fiber.
Basic understanding of ANSI and TIA/EIA cabling standards.
Ability to troubleshoot layer 1 connectivity and basic hardware issues.
Experience using ticketing systems to track and document work.
Comfort working scheduled shifts in a 24/7 operating environment.

Nice To Haves

CompTIA A+, Network+, or Security+ certification.
Experience with terminal access tools such as PuTTY, SSH, or similar.
Familiarity with data center hardware such as switches, routers, PDUs, and related equipment.

Responsibilities

Install, terminate, label, and maintain copper, fiber, and coax cabling, including patch panels and cable management.
Build and modify cable support systems such as ladder rack, tray, J-hooks, and related hardware.
Install and replace field-replaceable units such as drives, memory, optics, and power components.
Perform basic hardware setup and access using terminal tools.
Test cabling using standard tools and document results.
Create and maintain design layout records for completed work.
Respond to routine alerts and issues, follow escalation procedures when needed, and document all actions in ticketing systems.
Escort vendors and support on-site customer activities as required.