Network Infrastructure Intern
About The Position
The Massachusetts Port Authority is seeking a Network Infrastructure Intern to assist in maintaining and operating the organization’s enterprise network and storage environments. This role provides hands-on exposure to high-availability, secure IT infrastructure in a large, mission-critical environment while supporting both daily operations and project-based initiatives. The Information Technology (IT) Department serves as the digital heartbeat of the organization, fueling the seamless operation of Massport. Driven by a commitment to excellence, the IT team harnesses the power of technology to solve real-world challenges and enable the organization to achieve its business goals with exceptional efficiency. The team embraces development and diversity, constantly seeking new opportunities for innovation and growth to help shape the future of the agency and set new standards for excellence.
Requirements
- Currently pursuing a degree in Information Technology, Computer Science, Network Engineering, or a related field.
- Interest in enterprise infrastructure, virtualization, and security best practices.
- Eagerness to learn in a 24/7 operational environment.
- Ability to work a 37.5-hour work week.
- Must be at least 18 years of age at time of application.
- Ability to pass Massport’s pre-employment-controlled substance test and background checks.
Responsibilities
- Assist with monitoring network and system performance, availability, and security alerts.
- Support documentation of network configurations, system changes, and infrastructure diagrams using tools such as NetBox.
- Assist with network refresh and upgrade projects, including equipment staging, racking, cabling, and labeling under supervision.
- Support basic troubleshooting of network, storage, and connectivity issues and escalate as appropriate.
- Assist with routine maintenance tasks such as hardware checks, patching support, and validation testing.
- Participate in site surveys, Wi-Fi testing, and physical infrastructure assessments across Massport facilities.
- Help maintain accurate inventories of network, storage, and systems assets.
- Support compliance and security activities, including log reviews and access verification tasks.
- Collaborate with IT infrastructure, security, and operations teams on cross-functional initiatives.
Benefits
- Work/life balance
- A supportive and inclusive culture
- Opportunities for growth
- Providing safe, healthy, and secure work environment
- Supporting the people and businesses of New England
- Achieving results and having positive impact
- Being good neighbors in the communities we serve
- Protecting the environment
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What This Job Offers
Career Level
Intern
Education Level
Associate degree
