Network Infrastructure Engineer

Akamai•Cambridge, MA

5d•$65,700 - $118,300•Hybrid

About The Position

Our Network Infrastructure Engineering Team takes ownership of planning, building, maintaining and operating our global platform. We design, develop, deploy, and maintain critical technologies. This includes the hardware, software, and network infrastructure that provide the technical underpinnings for all of Akamai's products. Our team ensures consistent availability and performance for our customers. As a Network Infrastructure Engineer, you will design and deploy secure server clusters, diagnose hardware and network connectivity problems, facilitate critical infrastructure repairs, and manage Akamai's hardware assets. You will be coordinating efforts among teams of locally-based field technicians and work closely with external partners and internal cross-functional teams to ensure the service we deliver is exceptional.

Requirements

2 years of relevant experience and a Bachelor's Degree in Computer Science or a related field
Experience with Datacenter operations and protocols, network technologies, Security concepts, Unix/Linux internals, distributed systems, and systems design
Solid organizational skills with proven experience in scheduling and operational planning
Demonstrate an ability to work efficiently under strict time constraints, adhering to all procedural guidelines
Be willing to travel up to 60% domestically within the U.S.
Be required to undergo or possess and maintain a successfully adjudicated USG Tier 3 background investigation

Responsibilities

Partnering across teams to ensure the reliability, scalability and usability of our products and services
Traveling regularly to datacenters to receive, deliver, install, and maintain hardware assets, ensuring optimal functionality and compliance with standards
Diagnosing, troubleshooting, and monitoring network connectivity issues at Layer 1, 2 and 3.
Collaborating with cross-functional teams during execution to provide end-to-end support for deployment projects, network installations, and maintenance
Working closely with field technicians, ISPs and Akamai partners, and 3rd party client vendors for installation, maintenance, and fulfillment of Akamai Network Infrastructure
Monitoring, triage, and resolution of incoming maintenance tickets, ensuring adherence to SLA targets
Maintaining and exceeding high SLA targets, ensuring robust system uptime and performance
Lifting at least 50 pounds of equipment