Network Infrastructure Construction Manager

Convene•New York, NY

7h•Hybrid

About The Position

Join Convene Hospitality Group as a full-time Network Infrastructure Operations Manager and play a key role in powering the technology that keeps our venues and teams running seamlessly. In this fast-paced, agile environment, you will work across a diverse range of networking technologies, cloud environments, and IT and security infrastructure, supporting our internal teams and a complex portfolio of venues across the U.S. and U.K. In this role, you will take on high-impact projects, solve complex technical challenges, and help drive initiatives that support both U.S. and global operations. You will also have the opportunity to grow your skills, gain exposure to cutting-edge technology, and collaborate with a talented team at the forefront of hospitality innovation. This position partners with and reports directly to CHG's Senior Director of Global Infrastructure.

Requirements

7+ years of hands-on experience with deploying, maintaining, and managing enterprise-scale networks.
Expertise in LAN/WAN architecture, multi-site VPN, WiFi networks, and cloud networking
Familiarity with networking hardware (Cisco, Juniper, Arista, Extreme Networks - experience with Juniper JunOS is preferred)
Familiarity with WiFi based (802.11ax/802.11be) architecture, technologies, and day to day operations (experience with Extreme Networks CloudIQ and EkahauAI preferred)
Experience with IP-Based Access Control and Security Camera Systems
Familiarity with and proficiency in basic TCP/IP based protocols including IEEE 802.1q (VLANs), 802.1d (spanning tree), 802.3ad (LACP Link Aggregation), DHCP
Jira or other issue tracking systems
Ability to troubleshoot, research and solve technically challenging problems using both internal and external resources
Ability to contribute to network transformation projects including new site builds, network/security upgrade projects, and preventative maintenance inspections
Ability to communicate with internal/external stakeholders and customers
Experience working with and writing scopes of works with structured cabling, remote hands, and IT consulting partners
Commitment to quality- caring deeply about quality and knowing what it means to deliver high quality experience
Collaboration and adaptability you’re comfortable wearing many different hats

Responsibilities

Work with an extremely talented cross-functional team to build and maintain the infrastructure which powers the Convene and the Convene family of brands venues
Conduct break/fix operations and escalations for Security and IT infrastructure on an on-call basis
Work with departments across the company and help the team respond quickly and effectively to business needs
Be an escalation point of contact across our global network
Implement customer networks using both external and internal resources
Manage vendors by defining initial detailed scope for a project and then overseeing work on a week-to-week basis to ensure accurate, quality delivery
Take ownership of day-to-day Network Operations, ensuring 100% uptime during business hours and timely response to all inbound ticket requests
Enforce policy to maintain best practices around network, IT Security, change management procedures, and compliance
Explore new technologies and have fun finding the best tools

Benefits

Health & Wellness: Day-one health coverage for you and your family, 24/7 virtual care, emotional well-being support, and fertility & family planning benefits. Because your well-being matters, inside and outside of work.
Time Off & Balance: Generous PTO, your birthday off (because, of course!), paid parental leave, and a year-end holiday closure to recharge.
Financial Growth: 401K with company match and support for education, courses, and certifications. We invest in you so you can grow personally and professionally.
Development & Recognition: Ongoing career growth opportunities plus recognition programs to celebrate milestones.
Community & Impact: Volunteer and give-back opportunities, and the chance to make a real impact in the work you do.

Stand Out From the Crowd

Upload your resume and get instant feedback on how well it matches this job.

Upload and Match Resume