Network Infrastructure Analyst
PGS Worldwide•Fort Walton Beach, FL
•$45•Onsite
About The Position
PGS Worldwide is seeking a Network Infrastructure Analyst in Fort Walton Beach, Florida for an approximately six-month onsite contract-to-hire role supporting a leading aerospace & defense company. This position will support the operational maintenance, stability, and availability of local network infrastructure, including SD-WAN routers, LAN switches, wireless access points, UPS systems, and physical network environments. The analyst will also handle ServiceNow incidents, break-fix recovery, network requests, hardware lifecycle activities, and infrastructure documentation.
Requirements
- High school diploma with 11+ years of relevant network/IT experience, or associate degree with 7+ years of relevant experience.
- Demonstrated experience configuring and troubleshooting Cisco SD-WAN technologies.
- Experience configuring and troubleshooting Cisco switching technologies.
- Experience supporting wireless network infrastructure and Wireless Access Points (WAPs).
- Experience maintaining and replacing network hardware.
- Experience supporting local network infrastructure in production environments.
- Experience troubleshooting network outages and degraded performance.
- Experience performing break-fix network support.
- Experience with VLAN assignments, port activation, and network hardware deployments.
- Experience maintaining structured cabling, patching, labeling, routing, and documentation.
- Ability to support and maintain network closets and data-center infrastructure.
- Experience working from an incident or service-request queue.
- U.S. citizenship required.
Nice To Haves
- Cisco Catalyst Center experience.
- Cisco vManage experience.
- Cisco ThousandEyes experience.
- SolarWinds experience.
- NetBrain experience.
- StatSeeker experience.
- Strong understanding of IP address management, DNS, and DHCP.
- CCNA, CCNP, Security+, or other relevant network/IT certification.
Responsibilities
- Provide operational maintenance support for SD-WAN routers, LAN switches, and wireless access points.
- Monitor and maintain UPS systems supporting network availability.
- Perform firmware updates and network hardware replacements.
- Maintain structured cabling and ensure patching is properly labeled, routed, and documented.
- Maintain organized, safe, and compliant network closets and data-center environments.
- Perform physical audits of network hardware installations.
- Manage daily network incidents and requests through ServiceNow.
- Troubleshoot and resolve network outages and degraded connectivity.
- Perform break-fix support to minimize operational impact.
- Complete VLAN assignments, port activations, and hardware deployment requests.
- Serve as a primary point of contact for end-user network support needs.
Benefits
- Contract-to-hire role
- Overtime may be required
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
