Network Implementation Manager

ECIDallas, TX
Hybrid

About The Position

ECI is seeking a Network Implementation Manager to lead a team of Network Implementation Engineers. This role is responsible for the end-to-end delivery of network implementation projects, ensuring technical standards are met, and maintaining strong client communication. The ideal candidate will have a strong technical background in networking and security, coupled with proven people management and project delivery skills. This position offers a competitive compensation package and benefits, with a maximum annual salary of $142,000.

Requirements

  • 10+ years of progressive network engineering experience with a demonstrable track record in enterprise implementation, ideally within an MSP or multi-client environment.
  • 3+ years of direct people management — you have hired engineers, set goals, handled performance, and actively developed talent.
  • Deep technical proficiency in Cisco networking (Catalyst, Nexus, IOS-XE/XR), Palo Alto firewalls (App-ID, Threat Prevention, VPN, Panorama), and wireless (WLC, Meraki MR/MS/MX).
  • Strong working knowledge of routing protocols (BGP, OSPF, EIGRP), VLANs, QoS, and IPv4/IPv6 fundamentals.
  • Proven ability to run multiple concurrent implementation projects with accountability for schedules, resources, and stakeholder communication.
  • Solid understanding of security frameworks, compliance standards, and change management governance in regulated client environments.
  • Bachelor’s degree in Computer Science, Information Technology, or related field — or equivalent professional experience.

Nice To Haves

  • Active CCNP, CCIE, or PCNSE certification; equivalent demonstrated expertise considered.
  • Experience with SD-WAN (Cisco Viptela, VeloCloud) and SASE / Zero Trust architecture in client deployments.
  • Familiarity with automation tooling (Python, Ansible) to drive repeatability and reduce manual effort across the team.
  • Experience with network monitoring platforms (SolarWinds, PRTG, Meraki Insights) and using telemetry data to drive delivery quality.
  • Hedge fund, financial services, or similarly regulated client-facing environment experience is a strong plus.

Responsibilities

  • Directly manage a team of Network Implementation Engineers across project delivery lifecycle; set clear performance expectations, conduct structured 1:1s, and own individual development plans.
  • Build a culture of execution discipline — ticket hygiene, change management compliance, documentation quality, and rigorous project close-out.
  • Identify skill gaps and build structured training and certification pathways aligned to ECI’s service portfolio.
  • Manage performance formally and informally; address issues directly, constructively, and on record when required.
  • Participate in hiring decisions for the implementation function, including technical assessments and structured panel interviews.
  • Own end-to-end delivery of network implementation projects spanning new client onboarding, infrastructure refreshes, office builds, and technology migrations.
  • Define and enforce project intake, scoping, scheduling, and resource allocation standards across the team.
  • Maintain active visibility across all open workstreams; surface and resolve blockers before they become client escalations.
  • Drive post-implementation reviews and root cause analysis; translate findings into repeatable process improvements for the team.
  • Coordinate with Client Services, Solutions Architecture, and pre-sales to align implementation timelines with client commitments and ECI delivery standards.
  • Serve as the technical authority for ECI’s implementation standards covering Cisco (Catalyst, Nexus, IOS-XE/XR), Palo Alto firewalls, Meraki, and SD-WAN platforms.
  • Review and approve low-level designs (LLDs) and implementation runbooks before execution.
  • Establish and enforce configuration standards that ensure consistency, repeatability, and alignment with client security and compliance requirements (SOC 2, PCI-DSS, NIST, HIPAA).
  • Serve as escalation point for complex in-flight technical issues; engage hands-on when warranted while ensuring the team learns from every resolution.
  • Champion Zero Trust and SASE architecture principles within ECI’s implementation workflows.
  • Own implementation status communication to client stakeholders; translate technical risk into clear business impact language.
  • Represent the implementation team in internal delivery reviews, capacity planning, and service improvement forums.
  • Maintain ECI’s documentation standard across implementation plans, network diagrams, as-built records, and configuration baselines — ensuring clean handoffs to managed services teams.

Benefits

  • Flexible PTO
  • Health benefit eligibility the first of the month
  • Life insurance
  • Pet insurance
  • 401K
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