About The Position

As a Network Fiber Technician, you will be responsible for the terminating, splicing, bonding/grounding, documenting, and testing of all fiber optic cables within the systems fiber optic networks and their related equipment with the end goal of providing maximum operating efficiency. You will perform all setup, testing and maintenance required for Customer Premise Equipment (CPE) installation of Plain Old Telephone Service (POTS), DSL and Networking services. You will install and maintain CPE Local Area Networks (LAN) and WiFi networks. You will install and maintain network interface devices (NID) and Optical Network Terminals (ONT). You will perform skilled troubleshooting from the Main Distribution Frame (MDF) to the demarcation point including CPE. You will respond to trouble tickets within acceptable company timeframe standards. You will install Outside Plant (OSP) facilities according to engineered work orders or service orders. You will perform routine preventive maintenance and major repairs to distribution systems. You will perform cable/fiber testing and splicing. You will locate fiber optic cabling. You will record and report all record changes immediately. You will complete inventory replenish requests as needed. Ability to work other duties as assigned. Subject to all applicable state and federal laws. Available to travel for training as needed. Ability to work other duties as assigned.

Requirements

  • High School Diploma or GED
  • One to two years in the telecommunications industry or related experience
  • Ability to be professional with customers and fellow associates
  • Meet key performance metrics
  • Physical ability to work in various conditions including, but not limited to adverse weather conditions
  • Physical ability to work from a kneeling or standing position for long periods of time
  • Physical ability to climb ladders with proper equipment up to 25 feet
  • Able to lift and carry loads of up to 75lbs including ladder
  • Ability to work with basic hand tools and other specialized equipment with training
  • Operate and maintain company vehicle/equipment safely and professionally including a Department of Transportation (DOT) certified bucket truck and trailer

Nice To Haves

  • Some trade school training is desired
  • DOT Certification
  • OSHA Certification

Responsibilities

  • Perform all setup, testing and maintenance required for Customer Premise Equipment (CPE) installation of Plain Old Telephone Service (POTS), DSL and Networking services
  • Install and maintain CPE Local Area Networks (LAN) and WiFi networks
  • Install and maintain network interface devices (NID) and Optical Network Terminals (ONT)
  • Perform skilled troubleshooting from the Main Distribution Frame (MDF) to the demarcation point including CPE
  • Respond to trouble tickets within acceptable company timeframe standards
  • Install Outside Plant (OSP) facilities according to engineered work orders or service orders
  • Perform routine preventive maintenance and major repairs to distribution systems
  • Perform cable/fiber testing and splicing
  • Locate fiber optic cabling
  • Record and report all record changes immediately
  • Complete inventory replenish requests as needed
  • Work other duties as assigned
  • Travel for training as needed
  • Perform on-call rotation duties after regular business hours as needed
  • Work overtime when deemed necessary, may include holidays and weekends
  • Work as a team and independently

Benefits

  • 80% of Medical premiums paid for by the company
  • Company-paid Disability and Life insurance
  • EAP (Employee Assistance Program)
  • 401(k) company match dollar for dollar up to 6%
  • Equipment and resources provided on day one
  • Opportunities for advancement
  • Professional development programs
  • Associate perks and discounts
  • Discounted MetroNet service in our serviceable area
  • Paid training at MetroNet University
  • Company-paid logo attire/uniform
  • Company vehicle and fuel card
  • Cell phone allowance
  • On-Call Pay
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