Network Facilities Technician - Merced, CA

Race Communications•City of Atwater, CA

1d•$36 - $40•Onsite

About The Position

The Network Facilities Technician is responsible for maintaining network infrastructure to support reliable and efficient communication services. With a focus on physical facilities and equipment, this role involves the installation, configuration, and maintenance of network components at various sites such as overhead Framing, DC Plants, Cable Stitching, relay racks, Switches, Servers, cable termination and testing. They respond to Electrical outages, telecom disruptions, and security systems, including generators, DC Plants, ATS’, & PDU’s. The Network Facilities Technician collaborates closely with network engineers and other Race team members to ensure the seamless operation of telecommunications networks, troubleshoots issues, and collaborates on solutions to optimize network performance and reliability. With a strong understanding of network technologies and infrastructure, as well as expertise in facility Safety practices, this role plays a crucial part in ensuring the delivery of high-quality telecommunications services to customers. This individual should be able to communicate and work effectively with external service representatives and internal team members who possess a wide variety of backgrounds, personalities, and communication skills. This individual should be able to work effectively in a dynamic, fast-paced, and evolving environment while maintaining a productive professional demeanor. This individual must be capable of working independently, as well as collaboratively with other Race team members across teams and levels of our organization.

Requirements

Eligibility for US Employment without sponsorship
Minimum of 18 years of age
A valid driver's license, subject to successful verification through a DMV check, is mandatory
2+ years of experience as an installer in a telecom industry
Minimum of 2 years working experience in network facilities (DC Power Plants, Generators, Air Conditioning, ATS, Fiber Cross Connects, Fiber Troubleshooting, Data Centers) required
Proficiency in standard electrical and telecom testing tools (Volt Meter, OTDR, VFL, Optical Power Meter) required
Demonstrated ability to lift heavy equipment/items weighing up to 80 pounds safely and effectively, ensuring adherence to proper lifting techniques and workplace safety protocols
Flexibility to work during various shifts, including days, nights, weekends, and holidays, as necessary and/or as required by operational needs
The ability to effectively communicate in English, including speaking, reading, writing, and comprehension, as necessary for effective job performance and workplace communication

Nice To Haves

Proficient use of MS Office applications including Teams, Word, Excel, and PowerPoint; teleconferencing applications
Functional use of common office equipment, computers, and office software
Strong time management skills, with the ability to manage priorities and workflow
Commitment to accuracy and high standards for quality of work
Ability to work with all levels of team members and management
Excellent problem resolution and customer service skills
Ability to deal effectively with a diversity of individuals at all organizational levels
Strong organizational skills that reflect ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail
Excellent verbal and written communication skills
Ability to work on complex projects with general direction and minimal guidance
Versatility, flexibility, and willingness to work within constantly changing priorities with a sense of urgency
Good judgement with the ability to make timely and sound decisions
Highly resourceful team-player, with the ability to also be extremely effective independently
Ability to effectively present information and respond to questions
Ability to distinguish colors and audible tones

Responsibilities

Performs and schedules preventative maintenance on network infrastructure (e.g. DC Power Plants, Generators, Air Conditioning, ATC, Active Panels, POP’s, Data Centers, Core Electronic, BDFB), or manages vendors
Performs routine maintenance tasks, inspections, and preventive maintenance activities on network infrastructure and facilities to ensure optimal performance, reliability, and uptime
Installs equipment in new and existing deployments of network facilities (e.g. Routers, Switches, Servers, Cameras, Racks)
Promptly responds to network and facility-related incidents, outages, and service disruptions occurring within the network infrastructure or facilities, troubleshooting issues to identify root causes and implement corrective actions to address emergencies or unexpected events, such as equipment failures, power outages, or security breaches
Identifies the root cause of issues, implements corrective actions to minimize downtime and service disruptions, and coordinates effectively with relevant stakeholders to resolve the issue
Collaborates closely within the department, including engineers, technicians, and administrators providing input to peers for general maintenance activities such as sharing knowledge, expertise, and best practices to ensure the smooth operation and routine maintenance of network infrastructure
Aids during critical maintenance activities, such as equipment upgrades, system migrations, or emergency repairs including hands-on assistance to colleagues, troubleshooting, technical issues, and implementing necessary adjustments or repairs to minimize downtime and maintain network reliability
Carries out basic infrastructure projects aimed at expanding, upgrading, or optimizing network facilities such as project execution, task coordination, technical implementation, documentation, and compliance
Contributes to the ongoing development, expansion, and enhancement of network infrastructure to meet the organization’s evolving business needs and objectives
Ensures the effective operation and maintenance of network infrastructure
Establishes and maintains fiber and copper cross-connects within network facilities
Conducts OTDR Testing to analyze the quality and characteristics of optical fiber links
Installs, manages, and maintains DC Power Cabling infrastructure
Creates and maintains comprehensive MOPs (Method of Procedure), SOPs (Standard Operating Procedures), and EOPs (Emergency Operating Procedures) essential to ensure traceability, streamlines troubleshooting processes and supports future maintenance activities are in alignment with established guidelines
Documents network infrastructure configurations, facility layouts, equipment inventories, and maintenance procedures in accordance with organizational standards and regulatory requirements
Generates reports and documentation on network and facility performance, including uptime statistics, maintenance activities, and incident resolutions
Extensively travels to various project sites, data centers, and network facilities to install, perform maintenance tasks, and responds to on-site incidents
Successfully complete assigned training and examinations, as well as participate in ongoing performance and development reviews, and goal setting
Be available to participate in internal or external meetings, special functions, and professional development opportunities
Cross-train and share knowledge with other team members
Support routine tasks
Maintain a professional appearance, hygiene, and demeanor
Performs other related duties as assigned by management