Network Engineering Team Lead

University of Vermont•Burlington, VT

About The Position

The Network Engineering Team Lead is responsible for the operational leadership and coordination of the university’s network infrastructure and telephony communication services. This role is responsible for supervising and managing the Network Engineers within the Network Services department, providing oversight of wireless and wired networking, Internet and Internet2 connectivity, VPNs, Cisco firewalls, and Cisco Unified Communications Manager, and other related systems. The manager ensures the delivery of reliable, secure, and scalable network services that support academic, research, and administrative functions across campus. Key responsibilities include: supervisory leadership of the Network Engineering team, leading departmental projects with university-wide impact, and assigning and overseeing staff tasks to ensure their effective completion; planning and implementation of the University connectivity to high-speed regional networks and maintaining connectivity to the Internet and the national phone network; identifying new departmental initiatives and collaborating with the CTO to allocate resources appropriately; and, oversee major projects and timelines focused on planning, facilities design, installation and equipment upgrades. As part of the Chief Technology Officer’s ( CTO ) leadership team, the Network Engineering Team Lead contributes to seamless operations across IT Infrastructure teams, including Collaboration Services, Endpoint Management, Infrastructure, Network Services, and Research Computing. The Manager works collaboratively to advance critical projects and coordinate cross-team efforts, especially where initiatives require multidisciplinary expertise. They engage with internal customers to resolve issues and explore network solutions, and partner with external service providers to identify, contract for, and implement services and to resolve contractual performance issues. While this position is a supervisory role, it is also a senior technical role with approximately 70% of their time focused on technical aspects of the services for which they are responsible. The manager will serve as a mentor to staff and advocate for staff development and training.

Requirements

Operational leadership and coordination of the university’s network infrastructure and telephony communication services
Supervising and managing Network Engineers
Oversight of wireless and wired networking
Oversight of Internet and Internet2 connectivity
Oversight of VPNs
Oversight of Cisco firewalls
Oversight of Cisco Unified Communications Manager
Ensuring the delivery of reliable, secure, and scalable network services
Technical aspects of the services for which they are responsible (approx. 70% of time)

Nice To Haves

Demonstrated experience as a supervisor, leading technical teams and mentoring staff
Familiarity with research and education networking (e.g. Internet2, eduroam)
Familiarity with high-throughput research data flows (e.g. Science DMZ concepts)
Experience with project management tools or approaches
Familiarity with automation tools and scripting (e.g., Ansible, Python)
Proficiency with at least one major programming or scripting language
Experience as a network engineer or team lead at an academic institution

Responsibilities

Supervisory leadership of the Network Engineering team
Leading departmental projects with university-wide impact
Assigning and overseeing staff tasks to ensure their effective completion
Planning and implementation of the University connectivity to high-speed regional networks
Maintaining connectivity to the Internet and the national phone network
Identifying new departmental initiatives and collaborating with the CTO to allocate resources appropriately
Oversee major projects and timelines focused on planning, facilities design, installation and equipment upgrades
Contribute to seamless operations across IT Infrastructure teams
Advance critical projects and coordinate cross-team efforts
Engage with internal customers to resolve issues and explore network solutions
Partner with external service providers to identify, contract for, and implement services and to resolve contractual performance issues
Serve as a mentor to staff and advocate for staff development and training