Network Engineer

TekSynap•Washington, DC

8d•$90,000 - $115,000•Onsite

About The Position

We are seeking a Junior Network Engineer to join our team supporting the US International Trade Commission in Washington, D.C. TekSynap is a fast-growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. “Technology moving at the speed of thought” embodies these principles – the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers.

Requirements

Secret Clearance
Active IAT II certification - Security+
At least 1-4 years of recent IT Network engineering experience
Installation and integration of IT infrastructure components for Tier 2-3 support and coordination of vendor support
Supporting data networks including WAN, Cloud, LAN (wireless and wired), Firewalls, and other components
US Citizen

Nice To Haves

CCNA or CCNP

Responsibilities

Perform installation and integration of IT infrastructure components for Tier 2-3 support and coordinate vendor support when necessary
Monitoring of all IT infrastructure components for performance metrics, configuration standards, and availability using management and monitoring systems
Support rapid automated incident detection and resolution to assist in preventive maintenance
Respond to tickets escalated from other teams and support tiers based on severity using ServiceNow
Conduct effective troubleshooting and problem solving to minimize downtime through lessons learned and past experiences, isolate root cause, and perform corrective actions
Create, update, and maintain Standard Operating Procedures (SOPs)
Provide operational support of the data networks to include but not limited to WAN, Cloud, LAN (wireless and wired), Firewalls, and other components
Support and maintain the remote access system to support remote workforce capabilities
Perform analysis and identify bottlenecks and other problem areas and report findings to the appropriate personnel for action
Support and maintain secure reliable network connectivity to cloud services
Support the design, deployment, and management of new systems and services and recommend new IT systems based on documented requirements
Provide support for Cloud computing environments including but not limited to Platform as a Service (PaaS), Infrastructure as a service (IaaS), software as a Service (SaaS), and hybrid environments
Experience with Cloud platforms utilizing Active Directory Federation Services (ADFS) for SAML 2.0 single sign-on (SSO)
Provide support to the Commission’s Security Operations Center for cybersecurity incidents and investigations
Maintain current baseline configurations on all IT infrastructure components.
Assist Government personnel to research security vulnerability resolution and remediation strategies for IT infrastructure components and IT infrastructure applications
Participate in Change Management and Configuration Management practices, policies, processes, and procedures including developing change requests with supporting documentation and implementation of approved change requests