Network Engineer - Pittsburgh, PA

Military Spouse Corporate Career Network•Pittsburgh, PA

15h•Hybrid

About The Position

This position is responsible for the day-to-day operation, maintenance, monitoring, and continuous improvement of LANXESS network services across the United States and supports LANXESS business operations by ensuring reliable, secure, and efficient network connectivity across sites, data centers, and cloud-connected environments. Operate, monitor and maintain LAN, WAN, SD-WAN, WiFi and Firewall services across the US region. Troubleshoot network incidents, outages and performance issues, coordinate resolution with internal teams and service providers. Support implementation of network projects, upgrades, migrations and infrastructure improvements. Create and maintain network documentation, diagrams and Visio drawings. Execute and support Change Management activities in accordance with ITIL processes. Coordinate and supervise Managed Service Providers and external vendors delivering network services. Support security initiatives and continuous service improvement activities.

Requirements

5-10 years of relevant experience with 2–5 years of experience in networking, infrastructure operations, or IT support environments.
Solid understanding of networking fundamentals: TCP/IP, Routing and Switching, Wireless Networking, VPN Technologies.
Working knowledge of Cisco networking technologies, Juniper networking technologies, and Palo Alto firewalls.
Basic understanding of DNS, DHCP, IPAM.
Previous experience with Network monitoring tools, Incident Management, and Change Management processes.
Proficiency in network troubleshooting methodologies.
Basic understanding of ITIL processes.
Understanding of Incident, Problem and Change Management.
Ability to create and maintain technical documentation and network diagrams using Microsoft Visio.
Good communication skills with a team-oriented mindset.
Structured and organized way of working.
Customer and service-oriented approach with strong analytical and troubleshooting skills.
Ability to work effectively in an international environment.

Nice To Haves

Bachelor's Degree in Computer Science, Information Technology, Engineering, or a closely related field.
Recent graduates with relevant internships or hands-on network experience may also be considered.

Responsibilities

Operate, monitor and maintain LAN, WAN, SD-WAN, WiFi and Firewall services across the US region.
Troubleshoot network incidents, outages and performance issues, coordinate resolution with internal teams and service providers.
Support implementation of network projects, upgrades, migrations and infrastructure improvements.
Create and maintain network documentation, diagrams and Visio drawings.
Execute and support Change Management activities in accordance with ITIL processes.
Coordinate and supervise Managed Service Providers and external vendors delivering network services.
Support security initiatives and continuous service improvement activities.