Network Engineer

The Vanguard Group•Wayne, PA

11d•Hybrid

About The Position

At Vanguard, we don't just have a mission—we're on a mission. To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best. Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.

Requirements

Bachelor’s degree in Computer Science, Information Systems, Engineering, or equivalent experience.
2+ years of hands‑on network operations experience in a 24x7 enterprise environment.
Strong analytical, problem‑solving, and communication skills.
Ability to multitask and perform under pressure.
Experience with ServiceNow or similar ITSM platforms.

Nice To Haves

Cisco CCNA
Preferred Certifications
CompTIA Network+
Cisco CCNP
Palo Alto PCNSA
AWS Cloud Practitioner

Responsibilities

Provides intermediate level network services, including supporting large scale network installations and installing and configuring standard network infrastructure.
Runs network configuration changes and troubleshoots and resolves issues.
Monitors records to ensure statuses are accurate and complete, and actions are on target.
Reviews related records to identify requests that may have an impact on the network.
Provides intermediate level telecom network services for elevated issues.
Identifies failing components.
Assists in maintaining and monitoring network system performance and identifying performance issues and trends.
Identifies opportunities to automate manual system tasks.
Develops and maintains telecom network documentation repository.
Assists in installing and configuring network systems.
Tests configuration changes and provides basic product installation procedures.
Complies with Information Technology and Information Security policies and procedures.
Participates in special projects and performs other duties as assigned.