Network Engineer

TEKsystems•Raleigh, NC

12d•$31 - $31•Hybrid

About The Position

Our client is seeking a Network Engineer to support a large enterprise network environment, focusing on LAN and Wi-Fi monitoring, troubleshooting, and operational support. This is a contract-to-hire opportunity offering long-term stability, excellent work-life balance, and the chance to support critical networking infrastructure within a large-scale enterprise environment. The ideal candidate will have experience supporting enterprise LAN and wireless networks, excellent troubleshooting skills, and the ability to work independently while collaborating with cross-functional support teams.

Requirements

Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field preferred. Four additional years of relevant experience may be substituted in lieu of a degree. If degree is not in a related field, four additional years of applicable experience are required.
Minimum of 3 years of hands-on network support or engineering experience.
Strong knowledge of LAN technologies and protocols, including: TCP/IP, VLANs, Spanning Tree Protocol (STP).
Experience troubleshooting Layer 1 and Layer 2 network issues.
Understanding of LAN security standards and best practices.
Experience supporting enterprise networking and wireless solutions such as: Cisco Meraki, HPE Aruba, Juniper Mist, Fortinet.
Experience using ServiceNow or similar ticket management systems.
Proficiency with Microsoft Office Suite, including Excel and Microsoft Teams.
Strong analytical and problem-solving abilities.
Excellent verbal and written communication skills.
Ability to work independently with minimal supervision.
Strong customer service, collaboration, and interpersonal skills.
Ability to thrive in a fast-paced, evolving environment.
Commitment to continuous learning and staying current with networking technologies.
Candidates must be eligible to obtain a Public Trust Clearance and must meet the following requirements: Must have lived in the United States continuously for the last five years. Cannot have traveled outside the U.S. for a combined total of six months or more during the last five years.

Nice To Haves

CCNA or other relevant networking certifications.
Experience supporting large enterprise environments.
Experience working in a government, regulated, or highly secure environment.

Responsibilities

Troubleshoot and resolve LAN and Wi-Fi connectivity issues involving switches, routers, access points, and cabling.
Provide Tier 2 support for network incidents and service requests escalated from Tier 1 teams.
Monitor and support enterprise LAN and wireless infrastructure.
Manage and resolve support tickets using ServiceNow or a similar ticketing platform.
Document troubleshooting efforts, root causes, and resolutions.
Assist Tier 1 support teams with network diagnostics and issue resolution.
Escalate and collaborate with Tier 3 Network Engineers on complex incidents.
Support ongoing network maintenance and operational activities.
Manage multiple priorities while meeting service-level expectations and deadlines.
Perform additional duties as directed by management in support of organizational objectives.