The Network Engineer will be responsible for analyzing, monitoring, and maintaining all U.S. POP facilities, including HVAC, AC UPS, DC power plants, and fire pre-action systems. This role involves coordinating responses for transport and IP networks, responding to network faults and alarms according to company procedures, and opening/tracking tickets with related carriers. The engineer will also analyze and process customer and carrier trouble tickets, escalate tickets as needed, and conduct service testing and delivery. Additionally, the position requires collecting and analyzing network utilization data, generating periodic network status reports, and monitoring IT and transport networks. This includes identifying problems, troubleshooting, conducting traffic analysis, and supporting network design and planning.
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Job Type
Full-time
Career Level
Mid Level