Network Engineer

China Telecom AmericasLos Angeles, CA
$93,579 - $100,000Onsite

About The Position

The Network Engineer will be responsible for analyzing, monitoring, and maintaining all U.S. POP facilities, including HVAC, AC UPS, DC power plants, and fire pre-action systems. This role involves coordinating responses for transport and IP networks, responding to network faults and alarms according to company procedures, and opening/tracking tickets with related carriers. The engineer will also analyze and process customer and carrier trouble tickets, escalate tickets as needed, and conduct service testing and delivery. Additionally, the position requires collecting and analyzing network utilization data, generating periodic network status reports, and monitoring IT and transport networks. This includes identifying problems, troubleshooting, conducting traffic analysis, and supporting network design and planning.

Requirements

  • Master’s degree in computer science, engineering, telecommunications, electrical engineering, or a similar field.
  • Two years of experience in a computer or telecommunication network environment.
  • Hands-on experience with local and wide area network maintenance and operation.
  • Hands-on experience with facility systems including HVAC, AC UPS, DC power plant, and fire preaction systems.
  • Hands-on experience with network utilization tracking and reporting.
  • Hands-on experience with monitoring, troubleshooting, designing, and planning networks.
  • Hands-on experience with the operation of Cisco routers and switches.
  • Hands-on experience with IP and transmission networks.
  • Mandarin fluency.

Responsibilities

  • Analyze, monitor, and maintain all U.S. POP facilities, including HVAC, AC UPS, DC power plants, and fire pre-action systems.
  • Coordinate responses for transport and IP networks.
  • Respond to network faults and alarms according to company procedures.
  • Open tickets with related carriers and track ticket status.
  • Analyze and process customer and carrier trouble tickets.
  • Escalate tickets according to escalation procedures.
  • Conduct service testing and delivery.
  • Collect and analyze network utilization data.
  • Generate periodic network status reports.
  • Monitor IT and transport networks, including identifying problems, troubleshooting, conducting traffic analysis, and supporting network design and planning.
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