Network Engineer
Digital Realty•Dallas, TX
About The Position
Digital Realty's IT department is seeking a motivated and adaptable Network Engineer to join their IT Infrastructure team. This role involves implementing and maintaining quality, customer-focused solutions in close collaboration with Corporate Services, Operations, and other groups. The position requires expertise in Cisco IOS and general networking, with the ability to administer enterprise solutions and participate in an on-call rotation. The ideal candidate is a subject matter expert who is also eager to explore other IT domains.
Requirements
- Intermediate knowledge of Cisco products, their functionality, configuration and best practices
- Intermediate knowledge of DMVPN, STP, AAA, Access-Lists
- Working knowledge of Routing (BGP, EIGRP, OSPF, static routing)
- Working knowledge of Microsoft Windows networking configuration and protocols
- Error investigation, Troubleshooting, and Root Cause Analysis
- Minimum two years’ experience as a network engineer responsible for a primarily Cisco based network
Nice To Haves
- Cisco Certified Network Associate certification or higher
- Familiarity with FortiGate firewalls and configuration
- Familiarity with Palo Alto firewalls and configuration
- Familiarity with SolarWinds monitoring platform
- Familiarity with ServiceNow
- Cloud Experience
- Meraki Experience
- zScaler Experience
- Cisco DNA/ISE Experience
Responsibilities
- Implementation of standardized network solutions
- Schedule and implement regular patches and upgrades per established process, coordinating with operations, corporate services, and information security teams
- Manage projects utilizing remote hands vendors and internal staff
- Assist/Contribute on internal Network Engineering team projects
- Maintain and update detailed network documentation
- Review tickets and provide technical support to customers and other teams
- Respond to alarms and take appropriate action to correct the problem or escalate based upon Operations Service Center policy
- Identifies opportunities for value-added process improvement
- Awareness of when to send customer communication based on impact to customer
- Identify patterns that could potentially lead to issues and escalate or resolve as needed
- Accountable for status of created tickets, follow through, resolution, and closure
- Manage time appropriately based on assigned priorities and report back on task/project status on a regular basis
Benefits
- Highly competitive compensation package
- Excellent benefits
- Environment that recognizes and rewards contributions
- Rewarding and successful career opportunities
- Development opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
