Network Engineer I, II, III (OT)

Northeast Ohio Regional Sewer District • Cuyahoga Heights, OH

1d • Hybrid

About The Position

This role involves planning, maintaining, monitoring, configuring, diagnosing, and testing the process control and automation network infrastructure. This includes networks, switches, servers, hosts, clients, wiring, software, and related components. The position also focuses on implementing and monitoring compliance with information security and cyber-security policies to safeguard the infrastructure, attending coordination meetings, and configuring network infrastructure to support department and construction projects. Specific duties vary based on the level (I, II, or III), with higher levels taking on more leadership, research, development, and strategic planning responsibilities, including leading incident response and developing long-term architecture plans.

Requirements

• Candidate must possess a bachelor’s degree preferably in Computer Science, Engineering, Engineering Technology or a closely related Information Technology field.
• Equivalent combination of relevant education and experience may be substituted as outlined in the Education Equivalencies Policy.
• Candidate must possess one (1) year of experience in information technology or a related field. Experience may include work performed during internships and co-operative education.
• Candidate must possess a valid driver’s license with a driving record in accordance with the Sewer District’s acceptable guidelines.
• Candidate must possess knowledge of Cisco Products.
• Candidate must possess knowledge in industrial network protocols, network architecture, servers, switches, routers, firewalls, remote access, wireless networks, databases, human-machine interface devices, backup power systems, cabling, documentation, procedures, related equipment and software; network concepts, including DNS, DHCP, VPN, TCP/IP; port configuration, link aggregation, spanning tree optimization, Resilient Ethernet Protocol and performance tuning.
• Candidate must possess skills in network infrastructure and maintaining Windows-based servers and clients including developing and executing major software upgrades and installations.
• Candidate must possess effective written and verbal communication, organizational skills and decision-making abilities.
• Candidate must possess ability to manage projects, meet deadlines and tackle emergencies and difficult situations.
• Candidate must possess negotiation, conflict resolution and problem-solving skills to address issues and opportunities for improvement.
• Candidate must possess the ability to effectively plan, coordinate, establish and maintain effective working relationships and prioritize workloads based on available resources.
• Ability to withstand extremely loud noise exposure for fifteen minutes or longer on an infrequent basis is required.
• Exposure to environmental conditions such as respiratory hazards, extreme cold/heat (non-weather related), outdoor work, vibrations, wet/humid conditions, work around large machinery, work at heights and work inside confined spaces is encountered in this position.

Nice To Haves

• Previous experience with VMWare management, Linux server administration, web page maintenance, firmware upgrades and scripting is preferred.
• Knowledge of Rockwell Automation control platform, Active Directory maintenance, Remote Desktop client administration and client licensing is preferred.

Responsibilities

• Maintains internal process controls network infrastructure including networks (cabling, routers, switches, etc.), servers, clients, laptops, data communications, operating systems, monitoring systems, applications, utilities, UPS and other hardware and software.
• Monitors network performance to determine whether adjustments are necessary.
• Recommends changes to improve systems and network configurations and determines hardware or software requirements.
• Maintains server and content for controls network monitoring systems.
• Performs network maintenance and system upgrades including service packs, firmware upgrades, patches, hot fixes and security configurations.
• Configures and installs various network devices and services (e.g., routers, switches, firewalls).
• Performs diagnosis and determines corrections for error conditions and analyzes issues to determine if a systemic or procedural change is recommended.
• Performs 5-Whys, remediation plans and reports on recommendations.
• Implements change management procedures as needed.
• Creates and maintains comprehensive documentation related to server and network topology, equipment and configuration(s).
• Configures user accounts, access rights, network routing, system interfaces and interconnections and software subsystems.
• Identifies, designs, develops, manipulates, maintains, shares, integrates and promotes technical solutions to automate or improve operational processes and tasks associated with the management of the Sewer District’s network infrastructure.
• Identifies vulnerabilities and implements measures to mitigate risks.
• Participates in incident response to network incidents, including security breaches, system outages, and performance issues.
• Participates in security audits, tabletop exercises, and assessments of network infrastructure.
• Administers systems and maintenance activities to minimize the risk of operational disruptions.
• Identifies and resolves issues involving process data collection, security, display, archiving, report generation, quality control, quality assurance and other factors.
• Researches, assesses, develops and implements technology solutions, operational systems and process control system standards and practices.
• Develops, recommends and implements technical training programs for automation staff and employees collaborating on automation-related projects.
• Leads incident response to network incidents, including security breaches, system outages, and performance issues.
• Leads security audits, tabletop exercises, and assessments of network infrastructure.
• Develops and implements long-term architecture and design plans for the Sewer District’s network infrastructure and updates information security and cyber-security policies in collaboration with the Information Technology (IT) Department.

Benefits

• Health Insurance Coverage
• Various Retirement Planning Options (Ohio Public Employee Retirement System and Deferred Compensation Plans)
• Flexible Spending Accounts
• Employee Assistance Program
• Free Parking at our facilities
• Corporate Discounts
• Health & Wellness Program that promotes a life/work balance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level