Network Engineer

Pencor Services • Lehighton, PA

120d • Hybrid

About The Position

Blue Ridge Communications is seeking a Network Engineer to join their team. This hybrid role involves researching, designing, implementing, and troubleshooting Blue Ridge Internet, Phone, and IP Video solutions, along with core Networking and Security. The position requires deploying and configuring network equipment, providing a high level of technical understanding of deployed technologies and services, and interacting with vendors for technical support. The role also involves training and supporting employees, resolving escalated trouble tickets, managing time-sensitive projects, and participating in an on-call rotation.

Requirements

• Degree in Networking Technology, Electrical Engineering, Computer Science, or Telecommunications OR 5-10 years of industry experience
• Established residency in Pennsylvania
• Valid PA Driver's License and good driving record
• Experience with Cisco and service provider hardware and software
• Experience with Windows Server, Linux and Unix (Solaris) Operating Systems
• Thorough knowledge of configuration and troubleshooting dynamic routing protocols
• Understanding TCP/IP, VLANs, VRFs, EVPN, BGP and OSFP
• Network Technology Fundamentals and experience with Cisco IOS, IOS-XE and IOS-XR
• Cisco CCNA and/or CCNP Certifications or equivalent
• Exceptional Communication Skills - Oral and Written
• Excellent Troubleshooting skills
• Excellent Organization & Time Management Skills
• Availability to troubleshoot and resolve issues during off-work hours and/or extended hours to ensure project/outage needs are addressed
• Ability to learn all aspects of our Networking Engineering and Operations responsibilities, including Optical and RF design, as well as IP Video solution architecture

Nice To Haves

• Understanding of HFC Cable Plant, RF Spectrum, and Cable Provider Headend configuration
• Understanding of DOCSIS standards, CMTS, and Cable Modems
• Understanding of Calix and/or Harmonic XGS-PON solutions and architecture
• Computer scripting skills for routine task automation: Python, Ansible
• Understanding key aspects of Network Security, including Risk Assessment and Security Policies
• Experience with various security tools, system logs, and packet captures, including Syslog, XDR, SIEM, IDS/IPS, and Vulnerability scanners
• Experience with Firewall principles and Access Lists

Responsibilities

• Researching, designing, implementing and troubleshooting Blue Ridge Internet, Phone and IP Video solutions along with core Networking and Security
• Deploying and configuring network equipment
• Providing a high level of technical understanding of Blue Ridge deployed technologies and services
• Interacting with hardware and software vendors for technical support when required and using escalation standards and personal judgment to ensure the timely resolution of issues
• Providing training and support for employees
• Accepting and resolving escalated trouble tickets from our Level II Tech Support
• Managing time-sensitive projects effectively and efficiently
• Participating in weekly On-Call shift rotation
• Other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree